Applications Lead- Operations & Assets

City of Newcastle; Newcastle; Hybrid; AUD 134,000 - 164,000; Full time

Benefits offered by this job

35-hour week with hybrid flexibility

4 weeks annual leave + personal leave

17.5% annual leave loading

Job summary

City of Newcastle is seeking a senior leader to head a team delivering enterprise applications that support asset-intensive operations and frontline services. You will shape roadmaps, prioritise improvements, and partner with vendors to drive reliable, secure and high-performing systems.

You'll collaborate with operational leaders and technology teams to align IT capabilities with the city’s 2040 vision, ensuring integrations and APIs enable efficient service delivery.

Qualifications

• Experience leading technical specialists in asset-intensive environments.
• Strong understanding of integrations, APIs and platform architecture.
• Experience supporting enterprise applications and asset management systems.
• Familiarity with geospatial technologies and complex system integrations.

Responsibilities

• Lead a team of technical specialists for a portfolio of critical applications supporting asset management and frontline services.
• Partner with operational leaders, technology teams and vendors to shape roadmaps and prioritise improvements.
• Ensure applications are reliable, secure and fit for purpose while driving enhancements and performance.
• Engage with technical and non-technical stakeholders to translate complexity into practical business outcomes.
• Collaborate to support technology outcomes that enable efficient frontline services and long-term asset management.

Skills

Leadership

Vendor management

Enterprise apps

Geospatial tech

APIs & architecture

Stakeholder engagement

Tools

Geospatial platforms

System integrations

Job description

Lead the applications that supports City of Newcastle’s infrastructure, assets & frontline operations.

From roads, parks and sporting facilities to waste services and community infrastructure, City of Newcastle (CN) relies on technology to manage and maintain the assets that support our growing city. Join us and play a key role in the applications that help plan, deliver and maintain the services our community depends on every day.

Reporting to the Manager IT Applications & Data, this newly created permanent role will lead a team of technical specialists responsible for a portfolio of business-critical applications supporting asset management, field operations and capital works delivery. You'll ensure these applications remain reliable, secure and fit for purpose while driving their ongoing enhancement and performance.

This is not a typical applications support role. You'll partner with operational leaders, technology teams and strategic vendors to shape application roadmaps, prioritise improvements and support technology outcomes that enable efficient frontline services and long-term asset management.

As a member of our team, you won't just work for the city; you'll co-create it. Here, your ideas and efforts directly shape the places where you and your community live, work and play.

We're seeking a collaborative and well-organised leader with experience supporting enterprise applications in asset-intensive environments. You'll bring expertise across operational and strategic asset management, project delivery platforms and enterprise applications, together with a strong understanding of integrations, APIs and platform architecture. Experience with geospatial technologies and complex system integrations will be highly regarded.

Your experience leading technical specialists, managing vendor relationships and influencing complex technical decisions will set you up for success. You'll be equally comfortable engaging technical and non-technical stakeholders, translating complexity into practical outcomes that deliver value to the business.

This is an exciting opportunity to join an established technology team that has spent the past four years building strong foundations and help shape the next stage of its evolution.

And we’ll be there for you in important times in your life. We embrace flexible work arrangements to find a balance that allows us to enjoy the city we shape.

Life at City of Newcastle (CN)

You’ll get to experience your work up close alongside the brilliant minds of your colleagues who care for one another and the region.

You’ll chip away at ambitious plans with a talented, passionate crew alongside you, shaping the very fabric of our community. Showing up for neighbours not shareholders.

Every single day offers the chance to think big and act local. Planning and prioritising to achieve the most important outcomes with the community.

You’ll add value in the moments that matter. From librarians to lifeguards, in a range of iconic places, we achieve a better Newcastle together.

Whether we’re planning to host major events, providing essential services or supporting creative artists, it’s what we do when the cameras aren't rolling that matters most.

Our focus on inclusion and respecting culture, will help you feel a deeper connection with others. You'll connect with internal communities that will help you to feel a sense of belonging and reflect the diversity of the growing region.

You’ll do meaningful work and do it sustainably as you take ideas from plan to play, in your own backyard.

With hundreds of different roles, each person adds their uniqueness to our culture and plays their part as we head towards our 2040 vision.

With natural assets and a focus on the environment, co-create a sustainable region with us.

At CN, we value our employees, and their wellbeing takes priority. We encourage employees to make time for what's important and provide the benefits to enable a work life balance that allow us to enjoy the city we shape. To read more, visit here!

35-hour working week with flexible/hybrid work arrangements/model as well as an optional 9-day fortnight

4 weeks of annual leave, 3 weeks of personal leave, plus 2 additional paid public holidays

17.5% annual leave loading yearly payment

Paid parental leave for primary carers

Industry leading employment conditions

Corporate Fitness program from as little as $18.00 per fortnight

Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers

Annual performance development plans and ongoing training and development opportunities

Leading the CN Way leadership program

Inclusion, Diversity & Equity (IDE) employee networks and initiatives

Access to Health & Wellbeing programs including an Onsite Physiotherapist and Psychology, Yoga and Mental Health Ambassador Groups

We champion inclusion so that everyone is valued, and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

People with diverse lived experiences (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural, racial, ethnic, religious and linguistic backgrounds, people with disability, carers, and veterans) are encouraged to apply.

Don’t just work for the city, co-create it. Join and expand your career at the City of Newcastle.

Application Closing Date: Friday 20 November 2026.

Remuneration: $148,684.13 + 17.5% annual leave loading yearly payment + 12% Superannuation per annum for a 35-hour week

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact *******@ncc.nsw.gov.au for a confidential discussion.

You must have the right to live and work in Australia to apply for this job.

CN do not accept unsolicited resumes, and we respectfully ask that recruitment agencies do not contact us at this stage.