Digital Coordinator

xceltium; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid working

Job summary

xceltium is seeking a Digital Coordinator to work across website content, campaign updates and ongoing improvements to the digital experience. This role is hands-on, building core capability in managing digital platforms and operating in a live environment.

You’ll manage incoming requests, prioritise work, and collaborate with marketing and internal stakeholders. Over time, the role expands to contributing to how the digital experience is improved using data, testing and observation to inform

Qualifications

• Some experience working in a digital or web environment.
• Experience using a CMS to manage and update website content.
• A basic understanding of how websites and user journeys function.
• Curiosity and a genuine desire to learn.
• A proactive approach to problem solving.
• Strong judgement when working in live environments.
• Ownership of your work and attention to detail.

Responsibilities

• Manage website content updates through a structured workflow
• Ensure all work is accurate, compliant and delivered to a high standard
• Take ownership of tasks from request through to completion
• Review performance data and user behaviour
• Contribute to testing and identify opportunities to improve the experience

Skills

Digital coordination

Content management

User journeys

Problem solving

Attention to detail

Ownership

Curiosity

Live environments

Tools

CMS

Job description

Most early career digital roles only show you part of the picture.

You might update content, support campaigns, or sit within one channel, but rarely see how it all connects. Progression can feel slow because your exposure is limited.

This role is different.

Here, you’ll work across multiple digital platforms, contribute to real customer experiences, and build a broader understanding of how digital performance is delivered and improved.

Why This Role Exists

The volume of work across digital channels has grown significantly.

There is a constant flow of updates, campaigns and improvements that need to be delivered accurately and consistently across live platforms.

At the same time, there is a clear focus on improving the overall customer experience, not just maintaining content, but understanding how users interact with digital platforms and where those experiences can be improved.

This role has been created to support both.

To ensure delivery keeps pace, while also building capability within the team to contribute to optimisation and performance over time.

The Role

As a Digital Coordinator, you’ll work across website content, campaign updates and ongoing improvements to the digital experience.

This is a hands-on role where you’ll build core capability in managing digital platforms, understanding how changes are delivered, and operating effectively in a live environment.

You’ll manage incoming requests, prioritise work and take ownership of delivery, working closely with marketing and internal stakeholders.

Over time, your role will expand beyond execution.

You’ll begin contributing to how the digital experience is improved, using data, testing and observation to inform better outcomes.

What You’ll Actually Do

• Manage website content updates through a structured workflow
• Ensure all work is accurate, compliant and delivered to a high standard
• Take ownership of tasks from request through to completion
• Review performance data and user behaviour
• Contribute to testing and identify opportunities to improve the experience

The Environment

You’ll be working within a small, collaborative digital team with exposure across multiple platforms.

This includes websites, mobile experiences and customer-facing systems, giving you visibility across how digital operates end-to-end.

The team works closely with marketing and internal stakeholders, providing a broader view of how digital supports the business.

Hybrid working model, typically two days per week in the office.

What You’ll Bring

• Some experience working in a digital or web environment
• Experience using a CMS to manage and update website content
• A basic understanding of how websites and user journeys function
• Curiosity and a genuine desire to learn
• A proactive approach to problem solving
• Strong judgement when working in live environments
• Ownership of your work and attention to detail

Why This Role

This is a role designed to build capability, not limit it.

You’ll develop a well-rounded digital skillset, gaining exposure to content management, analytics, testing and user experience.

You’ll work in a modern digital environment across multiple platforms, with the opportunity to see how your work impacts real customer outcomes.

You’ll also be supported by experienced leaders who will provide guidance, feedback and mentorship as you grow.

Over time, this role creates a clear pathway into broader digital and product careers, including product ownership, digital experience and optimisation roles.