Digital Content Writer

CompuTracts Pty Ltd (Business Name: Connect One Recruitment); Canberra; On-site; AUD 55,000 - 83,000; Full time

Job summary

CompuTracts Pty Ltd (Business Name: Connect One Recruitment) in Canberra, ACT, seeks a Digital Content Writer to plan, develop and deliver clear, accessible content for the Revenue Office. You will translate legislation and policies into plain language resources and ensure alignment with style and accessibility guidelines.

You will join a fast-paced, agile team reporting to the Director, Change Management, and contribute to continuous improvement of user-focused content.

Qualifications

• Strong writing and editing skills with ability to translate complex information into clear content.
• Experience designing content using plain language and accessibility considerations.
• Familiarity with government/public sector communication requirements is desirable.

Responsibilities

• Write and structure website content using data, user insights, and accessibility standards.
• Translate legislation and policies into plain language content and educational resources.
• Collaborate with internal teams to develop and maintain accurate content meeting user needs.

Skills

Strong writing & editing

Plain language/content design

Accessibility awareness

Team collaboration

Education

Experience in government or regulated environments

Job description

CompuTracts Pty Ltd (Business Name: Connect One Recruitment) – Canberra ACT

Our client is a Large Government organisation who are seeking a Digital Content Writer to join their team in Canberra, ACT.

As the Digital Content Writer, you will plan, develop and deliver clear, accessible and user-focused content and communication materials for the Revenue Office.

Using an audience-first approach, you will ensure content is accurate and aligned with the style guidelines, and relevant accessibility and readability standards. You will apply your experience in digital content, plain language and accessibility to improve how the Office communicates complex information, so it is easy to understand and use.

Reporting to the Director, Change Management, you will work as part of a fast-paced, multidisciplinary team operating in an agile project environment.

Key Responsibilities:

• Write, structure and format website content using research, data, user insights, and accessibility standards, and best practice content design principles.
• Translate legislation, policies and technical concepts into plain language content, guidance materials, and educational resources that support user understanding.
• Collaborate with internal teams and subject matter experts to develop, improve and maintain accurate content, ensuring information meets user needs.

Selection Criteria:

• Strong written communication and editing skills, with the ability to translate complex technical, legislative or business information into clear, concise and plain language content for diverse audiences.
• Experience writing and designing content for government or other highly regulated environments, with an understanding of public sector communication requirements and accessibility obligations is highly desirable.
• Demonstrated skills in contemporary content design practices to develop user-centred website content, including applying user insights to support continuous improvement.

On offer is a 6-month contract at a highly sought-after Government organisation, with a highly competitive hourly rate.