Public Sector Content Designer (Plain Language)

AAR Consulting Group; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

AAR Consulting Group is seeking a Digital Content Writer to join a multidisciplinary Agile team delivering public-facing digital content for a government agency in Canberra. You will translate complex policy into plain English and ensure content aligns with accessibility standards and style guides.

You will collaborate with stakeholders to gather information, maintain content, and continuously improve digital experiences for citizens accessing government information online.

Qualifications

• Demonstrated experience writing digital content for websites within government or highly regulated environments.
• Excellent writing, editing and proofreading skills with the ability to simplify complex information.
• Strong understanding of plain language principles, accessibility (WCAG 2.1) and user-centred content design.
• Experience using Content Management Systems (CMS) to manage digital content.
• Knowledge of the Australian Government Style Manual and digital content best practice.
• Exposure to Agile project environments and multidisciplinary delivery teams.
• HTML, SEO and digital analytics experience will be highly regarded.

Responsibilities

• Develop, write and maintain clear, engaging and user-focused website content.
• Translate complex legislative, taxation and policy information into plain English for public audiences.
• Collaborate with business stakeholders and subject matter experts to gather information and produce accurate content.
• Apply accessibility standards (WCAG 2.1), readability principles and digital content best practice.
• Review and improve existing digital content using customer feedback, analytics and user insights.
• Support communication, engagement and content improvement initiatives across digital projects.
• Ensure consistency with government style guides and content governance standards.

Skills

Content writing

Plain language

Accessibility WCAG 2.1

CMS

HTML

SEO

Analytics

Agile

Stakeholder collaboration

Tools

CMS

Job description

AAR Consulting Group is seeking a Digital Content Writer to join a multidisciplinary Agile team delivering public-facing digital content for a government agency in Canberra. You will translate complex policy into plain English and ensure content aligns with accessibility standards and style guides.

You will collaborate with stakeholders to gather information, maintain content, and continuously improve digital experiences for citizens accessing government information online.