Digital Content Specialist

OUP; City of Melbourne; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

WFH 2 days/week

Near Southern Cross Station office

Learning & development opportunities

Job summary

OUP in Melbourne, Australia, is expanding its Digital Product team with a Digital Content Specialist to strengthen educational content across our digital portfolio for teachers, students and schools.

The role reports to the Head of Digital Product and sits within the Education division, focusing on content strategy, metadata, workflows and integration with CMS platforms, collaborating with developers and external partners to deliver impactful digital content solutions.

Qualifications

• Proven experience delivering digital-content, publishing-technology or content-operations capabilities.
• Strong understanding of structured content, metadata, taxonomy, content modelling, search and content reuse.
• Technical fluency across AI, automation, search, APIs and system integration.
• Strong systems thinking and change management capabilities.
• Ability to collaborate with developers, suppliers and stakeholders to deliver outcomes.
• Experience with Agile methods and tools like Jira and Confluence.
• Knowledge of content rights, governance, accessibility, privacy and responsible AI.
• Experience with XML, PageSeeder or similar CMS.

Responsibilities

• Content development to improve structure, findability, reuse and distribution.
• Translate workflows into prioritised requirements, user stories and acceptance criteria.
• Collaborate with developers to ensure solutions meet content, customer and business outcomes.
• Evaluate technologies (AI, metadata, search) and test assumptions before investment.
• Support metadata, taxonomy and content-structure standards for integration with CMS.
• Coordinate testing and adoption, using feedback and performance data.
• Ensure governance and quality across rights, provenance, accessibility and security.
• Engage stakeholders and external partners to align priorities and decisions.

Skills

Content development

Discovery & requirements

Technology delivery

AI & automation

Content standards

Testing & adoption

Governance & quality

Stakeholder collaboration

Education

Digital publishing/information management degree

Tools

XML

PageSeeder

Job description

Salary: Dependent on skills and experience

Division: Education

Department: Digital Product Management

Join our growing Digital Product team

We’re continuing to invest in our digital products and platforms across Australia and New Zealand, and are growing our Digital Product team to support the next stage of our digital strategy.

It’s an exciting time to join the team as we continue to evolve our digital experiences for teachers, students and schools.

About the Role

Reporting to the Head of Digital Product, the Digital Content Specialist will help shape the systems, standards and workflows that underpin our digital content capability. This is a new opportunity to strengthen how educational content supports our digital product portfolio and the needs of teachers, students and schools.

The role combines content expertise, customer and commercial understanding, technical acumen and systems thinking. It translates content needs and workflow challenges into clear requirements and works closely with developers and technology partners to ensure the right solutions are designed, built and adopted.

Key Responsibilities:

• Content development: Identify and shape improvements that make educational content easier to structure, find, reuse, adapt and distribute.
• Discovery and requirements: Work with Content, Product and market teams to understand workflows and user needs, then translate them into prioritised requirements, user stories and acceptance criteria.
• Technology delivery: Work closely with third-party developers and solution architects throughout design, build and testing to ensure solutions meet agreed content, customer and business outcomes.
• Technology evaluation and experimentation: Determine the most appropriate use of AI, automation, search, metadata, structured content or other technologies. Test assumptions before recommending investment or scale.
• Content standards and integration: Support metadata, taxonomy, content-structure and interoperability standards, ensuring new capabilities integrate appropriately with existing content management systems and other platforms.
• Testing, adoption and improvement: Coordinate testing with content SMEs, support implementation and adoption, and use feedback and performance data to improve our workflows continuously.
• Governance and quality: Ensure solutions appropriately address content rights, provenance, editorial quality, accessibility, privacy, security and responsible AI.
• Stakeholder and supplier collaboration: Build effective relationships across Content, Product, Technology, global teams and external partners; communicate priorities, progress, decisions and trade-offs clearly.

About You

• Proven experience delivering digital-content, publishing-technology or content-operations capabilities through their lifecycle
• Strong understanding of structured content, metadata, taxonomy, content modelling, search and content reuse
• Technical fluency across AI, automation, search, APIs and system integration, including the ability to select technology appropriate to the problem
• Strong systems thinking, including identifying dependencies, anticipating downstream impacts and balancing competing requirements
• Customer-centred and evidence-led approach, with the commercial judgement to balance value, cost, feasibility and risk
• Strong project management skills including planning delivery, coordinating dependencies, managing risks, budgets and timelines, and maintaining clear accountability
• Strong change management capability including assessing impacts, engaging stakeholders, preparing users for change and supporting adoption of new ways of working
• Experience working collaboratively with developers, suppliers and technical and non-technical stakeholders to deliver outcomes
• Ability to challenge established approaches, test assumptions and apply learning to continuous improvement
• Strong written, verbal and influencing skills, including the ability to explain technical concepts, options and value to varied audiences.
• Demonstrated ownership of outcomes, adaptability and commitment to continuous learning.
• Understanding of content rights, governance, editorial quality, accessibility, security and responsible AI
• Experience with XML, PageSeeder or comparable content-management platforms
• Experience in educational publishing, curriculum-aligned content or the ANZ education market
• Experience with Agile methods and tools such as Jira and Confluence
• Relevant qualification in digital publishing, information management, technology, product delivery or a related discipline
• Highly flexible working environment
• Two work-from-home days per week and rostered Friday afternoons off (fortnightly)
• Access to contemporary offices and facilities close to Southern Cross Station
• Varied learning and development opportunities
• The opportunity to support Skyline Education Foundation through our Workplace Giving Program
• Comprehensive wellbeing program, including an EAP available to you and your family
• Other enterprise level benefits including Long Service Leave at 5 years, 2 days of paid Volunteering Leave and Study Leave per year and more

Acknowledgement of Country

We acknowledge and pay respect to the Traditional Custodians of the lands on which we live, learn and work.

Diversity, Equity and Inclusion

We are committed to creating a workplace that values diversity, equity and inclusion and ensures equal opportunities for all. We welcome applications from First Nations peoples and from people of all backgrounds, including people with disability, who bring diverse perspectives, lived experience, and community connections. If you require adjustments at any stage of the recruitment process, please let us know so we can support your participation.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.