Digital Change Manager (Temporary opportunity until 30 Sept 2027)

Sydney Metro; Sydney; On-site; AUD 163,000 - 183,000; Full time

Job summary

Sydney Metro is seeking an experienced Change Manager to lead the planning and delivery of change initiatives supporting digital technologies and new ways of working across the organisation.

You will drive business readiness through stakeholder engagement, training, communications, and adoption activities, ensuring technology investments deliver sustainable value and positive user experiences in a complex, high-profile transport program.

Qualifications

• Experience leading change initiatives in complex technology environments.
• Expertise in stakeholder engagement, communications, and training.
• Proven ability to drive business readiness and user adoption.
• Strong ability to influence across diverse stakeholder groups.

Responsibilities

• Lead the planning and delivery of change initiatives that support the adoption of digital technologies and new ways of working across Sydney Metro.
• Drive business readiness through stakeholder engagement, training, communications, and adoption activities to ensure value and positive user experiences.

Skills

Change management

Stakeholder engagement

Communications

Training delivery

Business readiness

Job description

Organisation/Entity: Sydney Metro

Job category: Projects

Job location:

Sydney, NSW, AU, 2000

Job reference number: 110917

Employment type: Fixed Term Full-Time

Salary range: $163145.0-$182721.0

If you're after impact, there's no other organisation in Australia that delivers work on this scale.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

In this role, you'll:

Lead the planning and delivery of change initiatives that support the successful adoption of digital technologies, systems, and new ways of working across Sydney Metro.

You will drive business readiness through stakeholder engagement, training, communications, and adoption activities, ensuring technology investments deliver sustainable business value and positive user experiences.

For more information on this position and business unit, view the role description and information pack

About You

We're seeking an experienced change professional with a strong track record delivering change and transformation initiatives in complex technology environments.

You bring expertise in change management, stakeholder engagement, communications, training, and business readiness, together with the ability to build strong relationships and influence outcomes across diverse stakeholder groups. You are passionate about helping people embrace change and realise the benefits of digital transformation.

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Sydney Metro delivers Australia's biggest public transport project and first driverless railway. We engage with our customers and community, and contribute to vibrant and attractive places through station design, interchanges and precincts.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Applications close 11:59 PM, Friday 11th September 2026

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.