Senior Change Manager

Sydney Trains; Sydney; Hybrid; AUD 209,000 - 215,000; Full time

Job summary

Sydney Trains is seeking a Senior Change Manager to join the Command & Control Uplift Program in Alexandria, NSW. You will lead change management workstreams, partner with senior leaders and drive readiness for a large-scale business transformation across process, culture and organisational change.

This fixed-term full-time position offers flexible hybrid arrangements and a focus on delivering measurable outcomes for customers and the business.

Qualifications

• Proven expertise in people, organisational or cultural change management and business readiness.
• Strong change communication skills and stakeholder management capabilities.
• Ability to identify change impacts, risks and resistance and implement mitigation strategies.
• Proven project management and planning skills.
• Experience running change workshops.
• Change management qualifications.

Responsibilities

• Lead and deliver a change management workstream for the Command & Control Uplift Program.
• Shape and deliver a large-scale business transformation across process, culture and organisational change.
• Partner with senior stakeholders and project leaders to drive change readiness and engagement strategies.
• Ensure people are equipped to adopt new ways of working; simplify documentation; develop capability building.
• Enable rollout of a coordinated emergency exercise program.

Skills

Change management

Stakeholder management

Change communication

Project management

Change workshops

Change management qualifications

Job description

Organisation/Entity: Sydney Trains
Job category: Projects
Job location: Alexandria, NSW, AU, 2015
Job reference number: 109549
Employment type: Fixed Term Full-Time
Salary range: $209358.0-$214639.0

If you're after impact, there's no other organisation in Australia that delivers work on this scale.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Join Sydney Trains as a Senior Change Manager. You will led and deliver a change management workstream for the Command & Control Uplift Program and play a key role in shaping and delivering a large-scale business transformation program across process, culture and organisational change for the Rail Operations Centre. You'll partner with senior stakeholders and project leaders to drive change readiness, develop impactful communication and engagement strategies, and ensure people are equipped to successfully adopt new ways of working. This includes supporting the simplification and modernisation of documentation, developing capability building initiatives, and enabling the rollout of a coordinated emergency exercise program. This is a fantastic opportunity for an experienced change professional who thrives in complex environments, enjoys influencing across all levels of an organisation, and is passionate about delivering meaningful outcomes for customers and the business.

The role is a fixed term contract until 30.06.27, based at the ROC in Alexandria, with current team office day on Thursday, alongside a 50% monthly office attendance requirement and attendance. The position is embedded within the team's established ways of working and supports collaborative delivery. Flexible hybrid working arrangements are available to promote balance and productivity.

For more information on this position and business unit, view the role description and attached information pack.

About You

• Demonstrated expertise in people, organisational or cultural change management and business readiness , ideally experience with front line or blue collar industries.
• Strong change communication skills and stakeholder management capabilities.
• Ability to identify change impacts, risks and resistance, and implement mitigation strategies.
• Proven project management and planning skills.
• Proven experience in the running of change workshops
• Change management qualifications

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers. Flexible work options may be available. Learn more via Flexible work options and policy

Applications close 11:59 PM Sunday 13th of September 2026.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work.

Visit Supporting Aboriginal People or Supporting People with Disability for more information.

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