Digital Campaign & Creative Lead

Jb Hi-Fi Limited; Victoria; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

12 weeks parental leave

Hybrid working model

Staff discounts across JB Hi-Fi Group

Employee Assistance Program (EAP)

Charity partnership giving program

Job summary

JB Hi-Fi is seeking a Digital Campaign & Creative Manager to lead a team of Digital Designers and Campaign Specialists, delivering the go‑to‑market program through digital channels. You will own email and website marketing templates, and collaborate with promotions and merchandise to align activities with the broader GTM calendar.

In this role you will drive creative design for key messages, lead technology and process improvements, manage BAU assets, budgets, and partner with IT Engineering to

Qualifications

• Proven ability to lead a team in a fast-paced environment.
• Strong visual design skills with focus on digital assets.
• Experience with CMS, email platforms, and ad servers.
• 3+ years content management experience in retail or similar.
• Retail sector experience is desirable.

Responsibilities

• Lead a team of Digital Designers and Campaign Specialists.
• Develop and evangelise email and website marketing templates.
• Own the calendar of digital marketing activity aligned to GTM program.
• Provide creative design leadership for digital executions.
• Drive technology and process improvements for digital channels.
• Plan and deliver BAU assets: email, web pages, landing pages.
• Manage budget and spend for third-party costs.
• Collaborate with IT Engineering and CX to optimise platforms.
• Develop and maintain online brand guidelines.

Skills

Team leadership

Creative design

Workflow management

Digital marketing

Cross-functional collaboration

Tools

CMS

Email platforms

Ad servers

Web forms platform

Digital asset management

Job description

JB Hi-Fi is seeking a Digital Campaign & Creative Manager to lead a team of Digital Designers and Campaign Specialists, delivering the go‑to‑market program through digital channels. You will own email and website marketing templates, and collaborate with promotions and merchandise to align activities with the broader GTM calendar.

In this role you will drive creative design for key messages, lead technology and process improvements, manage BAU assets, budgets, and partner with IT Engineering to