Digital Account Manager

Rocket Agency; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Award-winning culture

WFH equipment provided

Five weeks leave

Birthday leave

Parental leave

Team events

Pet-friendly office

Job summary

Rocket Agency in Sydney is seeking a Digital Account Manager to join our office. You will work with our team of specialists across Digital Media, SEO/GEO, Social, Data & Analytics and Creative to drive outcomes for clients.

The role emphasizes strong communication, project management, and active participation in workshops and strategy sessions. We value candidates with 2+ years in an agency setting, direct client interaction, and a passion for digital marketing.

Qualifications

• 2+ years agency client experience.
• Experience in digital marketing within an agency.
• Strong communication and project management skills.

Responsibilities

• Collaborate with specialists across Digital Media, SEO/GEO, Social Media, Data & Analytics and Creative to drive client outcomes.
• Provide excellent communication and project management on client campaigns.
• Participate in client workshops, daily communication, strategy sessions and presentations.
• Pursue ongoing training in digital and creative disciplines.
• Develop actionable strategies for a select group of clients across industries.

Skills

Account management

Client communication

Project management

Digital marketing

Job description

• Ready to take your account management and marketing career to the next level?
• Want to learn from the best digital marketers in Australia?
• We’re a winner at "Australia's Best Places to Work"
• We offer amazing culture and benefits + hybrid work

Rocket is looking for a Digital Account Manager to join our Sydney office.

To apply, you should have more than two years of experience directly working with clients in an agency environment (being more experienced than this is great, too). You don't need to have been in an Account Management role previously. However, you do need to have worked in digital marketing within an agency and thrived while dealing directly with clients.

About The Opportunity

We're looking for a smart and results-driven individual to join our Account Management team. Key aspects of the role include:

• Working with our team of specialists across a range of areas including Digital Media, SEO/GEO, Social Media, Data & Analytics and Creative to drive the best outcomes and experiences for our clients.
• Providing excellent communication and project management on client campaigns.
• Involvement in client workshops, daily communication, strategy sessions, presentations and additional client interactions.
• A commitment to continued training and development in all things digital and creative.
• Work with our team to create effective and actionable strategies and ideas for a select group of clients across a range of industries.

About Rocket

Rocket is widely regarded as one of the top independent full-service digital marketing agencies in Australia.

We’re an award-winning agency of 60+ digital marketing and creative specialists who work with a mix of medium and large businesses to drive leads and sales through digital channels. We're an OpenAI Services Partner, Google Premier Partner, Meta Business Partner, Bing Partner and a HubSpot Platinum Partner.

When it comes to AI, we're heavily invested in ensuring our services remain marketing-leading as AI disrupts marketing as we know it. Rocket has been at the forefront of adopting AI within our own business, using it effectively to deliver better, faster, and more scalable outcomes for our clients. It’s part of why we were selected as an OpenAI Services Partner in Australia. If getting ahead of the AI curve is important to you, Rocket is a great place to work.

We were named 'Best Large PPC Agency' and 'Best Large Integrated Agency' at the recent 2026 APAC Search Awards. We're also enormously proud to have won multiple awards at the SEMRush Awards, AMI Awards, Search Engine Land Awards, B&T Awards and more.

See the team in action!

Our Culture

Rocket was recognised as one of Australia's top-ranked workplaces in the AFR Boss Best Places to Work list. No games, politics, or cliques – just a great bunch of people who work hard to make our clients happy. Here are a few of the benefits of working at Rocket:

• We live and breathe our core values of No Jerks, Be Better, Take Ownership and Do What’s Right.
• Salary at the top end of industry-bands
• Skilled leaders at every level to further support your career progression
• Five weeks of leave a year
• Birthday leave
• Anniversary experiences
• Fully stocked kitchen/bar
• We provide the equipment for your WFH setup
• Pet-friendly office
• Generous parental leave policy
• Regular team and company events