Development & Environment Administration Officer

Jobs Riverina Murray; Narrandera; On-site; AUD 41,000 - 59,000; Part time

Job summary

Narrandera Shire Council is seeking a part-time Administration Officer to provide efficient admin support to the Development and Environment section, handling information management, customer service and routine processes.

The role operates on-site in Narrandera, with a minimum of 21 hours per week and a starting hourly rate of AUD 36.39. The position reports to the Development & Environment coordinator and requires adherence to policies and legislation.

Responsibilities

• Customer Service and Enquiry Management -Provide timely, accurate and professional assistance to internal and external customers, ensuring enquiries are effectively managed, resolved or referred in accordance with Council procedures and service standards.
• Information and Records Management -Maintain accurate and secure records, correspondence, registers and electronic documentation in accordance with Council policies, legislative requirements and records management standards.
• Development and Environment Administrative Support -Provide administrative support to the Development and Environment section, assisting with the efficient coordination of applications, correspondence, reports, workflows and business processes.
• Planning, Property and Certificate Administration -Support the administration and processing of planning certificates, property searches and related development information, ensuring accuracy, confidentiality and compliance with legislative and organisational requirements.
• Communication and Workflow Coordination -Coordinate document workflows, information requests and routine communications to support efficient business operations, effective stakeholder engagement and timely service delivery.
• Governance, Compliance and Continuous Improvement -Apply Council policies, procedures and legislative requirements while contributing to process improvements, maintaining confidentiality and supporting a safe, compliant and customer-focused workplace.

Job description

JOB DESCRIPTION

Closing date: 26/10/2026 11:59 PM AUS Eastern Standard Time
Location: Narrandera Shire Council Chambers, 141 East Street Narrandera
Department: Development & Environment
Compensation: Hourly Rate AUD commencing at $36.39
Employment type: Part Time
Work Arrangement: On-site

About the Council

Narrandera Shire Council is one of the largest employers in the Shire, with over 120 employees, offering over 30 services. We help shape our future and strive to make our community a great place to live.

At Council we proudly focus on career progression and further education for our employees. Council offers a healthy work and lifestyle balance and provides employees with the opportunity to positively contribute to our community.

Narrandera Shire is on Wiradjuri Country and is in the heart of the Riverina. Based along Murrumbidgee River, we are famous for our natural assets and sporting lifestyle, quality education and health services, a wide range of housing,

Located one hour’s drive from both Wagga Wagga and Griffith, with daily flights to and from Sydney, plus bus and train services, it is the ideal choice for regional living.

About the role

The Development and Environment Administration Officer provides efficient and professional administrative support to the Development and Environment section, ensuring accurate information management, responsive customer service and effective coordination of business processes that support the delivery of development, planning and environmental services to the community.

The Administration Officer works under the direction of the Development & Environment coordinator and is responsible for carrying out work within established policies, procedures and legislative requirements. The role exercises judgement in prioritising workloads, responding to customer enquiries, managing information and records, and coordinating routine administrative processes.

Matters involving technical interpretation, policy direction, regulatory decisions or significant risk are referred to the Development & Environment coordinator or relevant specialist staff.

The position is expected to work with a high degree of reliability, initiative and professionalism while supporting the operational needs of the Development & Environment section.

This position is part time, working a minimum of 21 hours per week.

Key responsibilities

• Customer Service and Enquiry Management -Provide timely, accurate and professional assistance to internal and external customers, ensuring enquiries are effectively managed, resolved or referred in accordance with Council procedures and service standards.
• Information and Records Management -Maintain accurate and secure records, correspondence, registers and electronic documentation in accordance with Council policies, legislative requirements and records management standards.
• Development and Environment Administrative Support -Provide administrative support to the Development and Environment section, assisting with the efficient coordination of applications, correspondence, reports, workflows and business processes.
• Planning, Property and Certificate Administration -Support the administration and processing of planning certificates, property searches and related development information, ensuring accuracy, confidentiality and compliance with legislative and organisational requirements.
• Communication and Workflow Coordination -Coordinate document workflows, information requests and routine communications to support efficient business operations, effective stakeholder engagement and timely service delivery.
• Governance, Compliance and Continuous Improvement -Apply Council policies, procedures and legislative requirements while contributing to process improvements, maintaining confidentiality and supporting a safe, compliant and customer-focused workplace.

Culture

Our inclusive culture promotes employee engagement and enables us to attract and retain the best talent.

Some of our strategies and programs include:

• Merit-based recruitment practices
• Workplace adjustments for persons with disability
• Opportunities for persons of Aboriginal or Torres Strait Islander origin
• Work experience and school based apprentice placements

Some key benefits of working at Narrandera Shire Council include:

• Flexible Work Arrangements for work-life balance