Despatch Team Leader

BlueScope; Canberra; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

14% superannuation

Bonus incentive program

Free onsite parking

Onsite physiotherapy

Employee discounts

Monthly site BBQs

Job summary

BlueScope's Lysaght in Canberra is seeking a hands-on Despatch Team Leader to guide a three‑person despatch team, on the shop floor most of the day and in coordination roles for orders and customer collections. You’ll lead safety‑minded operations, drive on‑time despatch and daily problem solving to keep customer orders moving smoothly.

You’ll be a capable leader with strong communication and teamwork, responsible for incident prevention, process adherence and a positive team culture in a

Qualifications

• Experience leading a hands-on team in despatch, warehousing, or logistics.
• Strong safety-first mindset with ability to set expectations and guide others.
• Excellent communication and collaborative style across teams.
• Organised and detail‑oriented with emphasis on order accuracy and priorities.
• Practical, solution‑oriented approach when priorities change or volumes rise.
• Willingness to learn new systems, processes and product range.

Responsibilities

• Lead day-to-day despatch operations, keeping the team focused on safety, organisation and efficiency.
• Support the team on the floor with loading/unloading tasks.
• Check daily loads, customer collections and despatch priorities to ensure smooth flow.
• Collaborate with Production Team Leader, transport scheduler, customer service and floor staff.
• Support direct customer contact, including trade desk queries and order support as needed.
• Run daily morning meetings, communicate priorities clearly, and follow up on issues.
• Foster a positive, safe, and supportive team environment with clear expectations.

Skills

Leadership

Safety mindset

Team coordination

Communication

Organised approach

Problem solving

Job description

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well.We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges andstadiums.

The Opportunity

Bring your leadership, energy and practical problem-solving skills to a hands‑on Despatch Team Leader role with Lysaght in Canberra. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

This opportunity will suit someone who enjoys being close to the action, supporting people and keeping a busy operation running smoothly. You’ll lead a small despatch team of three, work closely with our Production Team Leader and spend most of your day on the floor, guiding the team, helping solve problems and making sure customer orders are moving safely, accurately and on time.

As Despatch Team Leader, you’ll be responsible for the daily flow of despatch activity, from checking loads and supporting safe unloading through to customer collections, order accuracy and follow‑up on any errors or issues. Around 80% of your time will be spent on the floor with the team, with the remaining time focused on emails, daily coordination and administration.

You don’t need to know our systems or have worked with our products before. What matters most is that you are a good leader: organised, motivated, safety‑minded and able to support the team to achieve our shared goals. We’ll provide the training and support for the rest. This is a full‑time, permanent day shift role, working 6:30am to 2:30pm, Monday to Friday.

What Will You Do?

• lead the day‑to‑day despatch operation, keeping the team focused on safe, organised and efficient work
• support the team on the floor, including helping with loading and unloading tasks
• check daily loads, customer collections and despatch priorities to make sure work is moving smoothly
• work closely with the Production Team Leader, transport scheduler, customer service team and team members across the floor
• support direct customer contact, including trade desk enquiries and occasional order support when required
• run daily morning meetings, communicate priorities clearly and follow up on any errors or issues
• help build a positive, safe and supportive team environment where people know what’s expected and feel supported to do their best work

More About You

You might come from manufacturing, warehousing, despatch, logistics, distribution, customer‑facing operations or another hands‑on environment. You could already be a Team Leader, or you may be a leading hand, senior operator, coordinator or experienced team member ready to step into leadership. Whatever your path, you’ll bring:

• experience leading, guiding or coordinating people in a hands‑on work environment
• a strong safety‑first mindset and the confidence to speak up, set expectations and support others
• good communication skills and a collaborative style, with the ability to work well across different teams
• an organised approach, with attention to detail across customer orders, loads and daily priorities
• a practical, considered approach to problem solving when priorities change or the day gets busy
• a willingness to learn our systems, processes and product range

Why join us at Lysaght, Canberra?

At our Lysaght site in Canberra, you’ll join a supportive, down‑to‑earth team with strong local connections, close collaboration between leaders, and practical support to help you settle into the role.

• work‑life balance with a permanent Monday to Friday day shift (6:30am to 2:30pm), helping you keep your evenings and weekends free
• competitive rewards, including 14% superannuation and eligibility for our bonus incentive program
• access to learning and development programs designed to help you grow your leadership capability and build a long‑term career with us
• practical everyday benefits, including free onsite parking, onsite physiotherapy, and exclusive employee discounts
• a great team environment, with monthly site BBQs, regular leadership catch‑ups and a culture built on respect, collaboration and safety
• support and training to learn our systems, products and customer processes
• health and wellbeing benefits, including Fitness Passport and access to confidential wellbeing support for you and your immediate family through our Employee Assistance Program
• uniforms and PPE provided, so you have everything you need to work safely and comfortably from day one

Why BlueScope

As we’re creating strength for the future through our people, products and solutions, BlueScope supports you to build your expertise within a safe and positive team environment. At BlueScope, you’ll:

• Learn and develop as you grow. Work alongside specialists and keep your skills and knowledge at the forefront of industry with our lifelong learning culture.
• Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.
• Build innovative products. Seek better, smarter ways to work, help develop sustainable solutions and make things happen.
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and we encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. At BlueScope, we offer work‑life flexibility through our B‑flex program.

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”

Come and discover us at www.bluescope.com/auscareers

Join us, creating strength for the future.