Desktop Support Engineer - Onsite & Remote (L1 MSP)

Brennan; Adelaide; Hybrid; AUD 60,000 - 95,000; Full time

Benefits offered by this job

Training bonuses

Culture awards

Brennan Daredevils trip

Social activities

Discounted hardware and software

Learning & development

Job summary

Brennan is seeking a dynamic Desktop Support Engineer (Managed Services Consultant L1) in Adelaide. You will deliver on-site and remote L1 support to Managed Services clients, covering Windows OS, Office365, and end-user issues while aligning with ITIL-based processes.

Join a team that values learning, certifications, and real rewards, with opportunities for growth and professional development at Brennan.

Qualifications

• Minimum 2 years IT experience.
• Experience with Microsoft Office products, especially Office365.
• Strong communication and problem-solving skills.

Responsibilities

• Provide L1 desktop support for service delivery teams.
• Offer onsite support at client locations and resolve technical issues.
• Proactively manage client IT environments and perform problem management.

Skills

IT support

Customer service

Windows OS

Office365

Communication

Problem solving

Team collaboration

Tools

Active Directory

Office 365 Admin

Printer management

Job description

Brennan is seeking a dynamic Desktop Support Engineer (Managed Services Consultant L1) in Adelaide. You will deliver on-site and remote L1 support to Managed Services clients, covering Windows OS, Office365, and end-user issues while aligning with ITIL-based processes.

Join a team that values learning, certifications, and real rewards, with opportunities for growth and professional development at Brennan.