Desktop Motor Assessor

Youi; Brisbane; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

22 days annual leave

Volunteer leave

Birthday off

Career progression opportunities

Ongoing training

Discounted insurance

Gym memberships

Wellness programs

Skin checks

Central Ann Street location

Job summary

Youi is looking for a Desktop Motor Assessor to assess vehicle damage from the desk at our Ann Street Brisbane office. Your trade experience helps determine total loss outcomes, review repair quality, and support customers through the claims process.

This full-time, Monday–Friday onsite role involves cross-state assessments, building repairer relationships, fraud detection, and contributing to a fair, efficient customer experience with ongoing training and career progression opportunities.

Qualifications

• Trade qualifications in relevant panel/paint/mechanics trades.
• Cert IV or Diploma in Loss Adjusting or Assessing preferred.
• Experience in estimating or assessing is highly regarded.
• Comfortable using new systems and technology.
• Clear communicator and team player.

Responsibilities

• Full-time, onsite role in Ann Street office.
• Conduct desktop assessments of vehicle damage across states.
• Perform potential total loss market valuations.
• Review repair quality, compliance and cost accuracy.
• Detect and reduce potential fraud.
• Build trusted relationships with repairer network.
• Deliver great service to customers and colleagues.

Skills

Panel Beating

Spray Painting

Mechanics

Clear communication

Team player

Comfortable with new systems

Education

Trade qualification in Panel Beating, Spray Painting or Mechanics

Cert IV or Diploma in Loss Adjusting or Assessing

Tools

Estimating software

New systems / technology

Job description

Trade the workshop for a desk (and keep your trade smarts). If you’ve spent your career in the workshop fixing, spraying, or rebuilding, you know vehicles inside out. Now it’s time to use that experience in a new way. As a Desktop Motor Assessor, you’ll assess vehicle damage from the desk in our Ann Street office. In this role where your trade experience makes all the difference, you’ll determine total loss outcomes, review repair quality, and support customers through the claims process.

What you’ll do

• This is a full-time, Monday to Friday role, performed onsite at our Ann Street office
• Complete detailed desktop assessments of vehicle damage across various states
• Conduct potential total loss market valuations
• Review repair quality, compliance, and cost accuracy
• Detect and reduce potential fraud
• Build trusted relationships with our repairer network
• Deliver great service to customers and colleagues alike

What you bring

• Trade qualified in Panel Beating, Spray Painting or Mechanics (essential), or
• Hold a Cert IV or Diploma in Loss Adjusting or Assessing
• Experience in estimating or assessing is highly regarded
• Comfortable using new systems and technology
• Clear communicator and team player

What you’ll get

• 22 days annual leave, plus volunteer leave and your birthday off
• Regular salary reviews and career progression opportunities
• A Monday–Friday routine that brings stability and balance
• Ongoing training and professional development
• Great perks: discounted insurance, gym memberships, wellness programs, skin checks and more
• Central Ann Street location close to cafés, shops, and public transport
• Smart casual dress code, great onsite facilities, and a team that’s easy to work with

Why Youi?

We’re not your standard insurance company, and that’s by design.
At Youi, we’re human in how we work, real in how we talk, and relentless in our passion for doing what’s fair for our customers.
You’ll join a culture that’s collaborative, down-to-earth, and full of purpose. If you want to be part of a team that’s helping shape a better insurance alternative.

To discover more about our Culture, Values and what we have to offer, visit youi.com.au/about-us/careers