Deputy Service Manager

Uniting NSW & ACT; Unanderra; On-site; AUD 95,000 - 125,000; Full time

Benefits offered by this job

NFP salary packaging up to $18,550

U rewards program

Fitness Passport

Employee Referral Program - $250

Supportive, inclusive environment

Opportunities to grow your career

Purchase of additional leave

Job summary

Uniting Farmborough Unanderra is seeking a Deputy Service Manager to lead service strategies across aged care operations. Located in Unanderra, NSW, this full-time role focuses on accreditation, client-centered care, and continuous improvement.

You will develop your team, allocate work by skills, and advocate for residents and families to support independence, while interpreting audits, identifying trends, and driving practical improvement initiatives.

Qualifications

• Extensive knowledge of AN-NACC.
• Current, full Australian AHPRA registration.
• Current, full Australian Driver’s Licence.
• Prior experience in aged or community care is highly regarded.
• Excellent written and verbal communication skills.

Responsibilities

• Lead and coordinate service strategies in functional areas.
• Facilitate the development of your team to meet client needs.
• Assign work allocations to team members based on skills and abilities.
• Advocate with and for clients and their families to enable choice and independence.
• Interpret audits and data, identify trends, provide advice, and implement improvement initiatives.

Skills

AN-NACC knowledge

AHPRA registration

Tools

Driver's Licence

Job description

Deputy Service Manager – Uniting Farmborough

• Located in Unanderra, NSW
• Full-Time Position
• Competitive pay, flexibility & great benefits (such as Salary Packaging)

About Uniting Farmborough

Uniting Farmborough Unanderra is a compassionate home that's purpose-built to provide a high level of aged care with 5 separate households, each with up to 25 residents, including a Memory Support Unit for people living with dementia. Our Uniting Homemaker ensures that the community is thriving and doing things that are meaningful and enjoyable.

What do we need you to do?

You will have the proven ability to lead and coordinate service strategies in functional areas that include:

• Work for the continuous improvement of our service in line with Accreditation Standards
• Facilitate the development of your team to uphold the unique needs of each client
• Assign work allocations to team members based on their skills and abilities.
• Advocating with and for our clients and their families to enable choice and decision-making that supports independence
• Interpret audits and data, identify trends, provide advice, and implement improvement initiatives.

Curious about working at Uniting? Click the link below to see how you can support residents to live their day their way.

A Day in the Life, with Uniting Aged Care

What do we need you to bring?

• Extensive knowledge of AN-NACC and a current AHPRA registration.
• Current, full Australian Driver’s Licence.
• Prior experience in aged or community care is highly regarded. If you have extensive experience in Social Services, Management or Human Services and have worked in a similar role, we’d love to hear from you, too.
• Excellent communication skills both written and verbal.
• Able to clearly, confidently and professionally give and receive feedback.

Creating a better future for you

Our people are at the heart of everything we do, so we support all our Uniting team members in growing and developing to be their best through our strong commitment to learning, flexibility, and great benefits. Together, we can build a better future for the people we serve, for Uniting and You.

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Access to Fitness Passport – Live your best life.
• A supportive, inclusive, and collaborative work environment
• A commitment to offer opportunities to grow your career
• Purchase of additional leave
• Employee Referral Program - $250 bonus for each successful referral

Click here to learn more about our great benefits: Benefits of working at Uniting

Who is Uniting?

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

What to expect

Please know that employment with Uniting will require a National Police Check, Pre-Employment screening and References.