Depot Team Lead - Campervan Operations & Customer Care

Indie Campers | LinkedIn; Cairns Regional; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Performance bonuses

Referral bonuses

Free road trips

Continuous training

Job summary

Indie Campers in Cairns is seeking a customer-focused individual to join our depot team. You will be the face of the company, report to the APAC Area Operations Manager, and ensure top customer care while maintaining our campervans in pristine condition.

Responsibilities include managing reservations, fleet maintenance, staff coaching, stock control, and handling local issues to ensure smooth operations. A valid driver's license and willingness to work weekends are required.

Qualifications

• Experience in Tourism, Hospitality, Retail or Rent-a-car desirable.
• Eligible to work in Australia.
• Valid driver's license required.
• Willingness to work weekends and national holidays.
• Organized and able to solve problems.

Responsibilities

• Handle incoming reservations, welcoming guests and managing check-ins/outs.
• Oversee fleet and logistics, ensuring campervans are maintained and serviced.
• Assist in training, supervising, and coaching the team.
• Manage bookings, stock, local suppliers and cleaning services.
• Handle complaints, emergencies, and local issues to keep operations smooth.

Skills

Customer service

Communication

Problem solving

Tools

Driver's license

Job description

Indie Campers in Cairns is seeking a customer-focused individual to join our depot team. You will be the face of the company, report to the APAC Area Operations Manager, and ensure top customer care while maintaining our campervans in pristine condition.

Responsibilities include managing reservations, fleet maintenance, staff coaching, stock control, and handling local issues to ensure smooth operations. A valid driver's license and willingness to work weekends are required.