Depot Operations Lead, Concrete Waste Services

PumperDump Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

PumperDump Pty Ltd is looking for a hands-on Depot Operations Manager to run the Sydney depot, manage drivers, and coordinate customer bookings for concrete washout services. The role runs 6am–4pm, Monday to Friday, with occasional after-hours on-call support and some Saturday work as needed.

You’ll report to the owner and drive improvements in safety, efficiency, and customer experience. Ideal candidates will hold an HR licence, have experience in transport/logistics or construction operations,

Qualifications

• HR licence is essential.
• CV crane licence preferred; training may be provided.
• Experience in transport, logistics or construction operations.
• Experience in dispatch or supervising drivers.
• Confident with customers on the phone and able to say no politely when required.
• Organised, calm under pressure and able to adapt to a changing day.
• Comfortable with apps and computers.
• Working knowledge of WHS on construction sites; concrete/waste experience is a bonus.

Responsibilities

• Plan each day's work in the PumperDump app and allocate jobs to drivers.
• Take customer calls and bookings, and encourage app usage.
• Organise collections and set the next day's delivery runs.
• Check jobs and invoices, and approve drivers' timesheets.
• Keep safety and compliance up to date: SWMS, risk assessments, lifting register, truck and crane servicing, rego.
• Order bins, parts and supplies, and handle breakdowns, incidents and complaints.
• Lead and manage the team.
• Cover for a driver when they're away.

Skills

HR licence

Dispatch

Scheduling

Driver supervision

Customer service

WH&S knowledge

App proficiency

Tools

PumperDump app

Job description

PumperDump Pty Ltd is looking for a hands-on Depot Operations Manager to run the Sydney depot, manage drivers, and coordinate customer bookings for concrete washout services. The role runs 6am–4pm, Monday to Friday, with occasional after-hours on-call support and some Saturday work as needed.

You’ll report to the owner and drive improvements in safety, efficiency, and customer experience. Ideal candidates will hold an HR licence, have experience in transport/logistics or construction operations,