Depot Manager

Busways Group; Coffs Harbour; Sur place; AUD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Fitness Passport

Employee Assistance Program

Career progression and full training

Referral bonuses & salary packaging

Résumé du poste

Busways is seeking an experienced Depot Manager for the Coffs Harbour Depot. You will oversee daily operations, drive service delivery and ensure high depot presentation while leading a team and championing safety.

The role involves rostering, leave management, and performance oversight to meet KPIs and service requirements. A fixed-term 12‑month contract with potential for permanency is offered in a supportive NSW environment.

Qualifications

• Experience leading teams in a depot or operations environment.
• Strong knowledge of service delivery and rostering.
• Ability to manage safety, risk and KPI performance.
• Experience with incident management and worker relations.

Responsabilités

• Oversee day-to-day depot operations with a focus on service delivery and KPI achievement.
• Lead, coach and support depot staff, promoting a safe, inclusive workplace.
• Manage workforce planning, rostering, leave, and payroll processes.
• Monitor operational performance and ensure contractual and internal obligations are met.
• Handle incidents, customer complaints, and employee performance matters.
• Promote safety culture and WHS compliance.
• Collaborate with stakeholders to align with Busways’ frameworks.

Connaissances

Leadership

Coaching

Operational knowledge

Communication

Description du poste

Are you an experienced Supervisor with the desire to advance your career within Busways? Take the leap and apply today to start your journey as Depot Manager at our Coffs Harbour Depot. You have the chance to make a key difference in the community and better someone’s day!

What You’ll Be Doing:

In this varied role, you’ll:

• Oversee the day-to-day operations of the depot, ensuring efficient service delivery, operational performance and a high standard of depot presentation.
• Lead, coach and support depot employees, fostering a positive, inclusive and safety-focused workplace culture.
• Oversee workforce planning, driver rostering, leave management, payroll processes and employee dispatch.
• Monitor and manage operational performance, ensuring contractual and internal KPIs are achieved, and service delivery requirements are met.
• Manage operational incidents, customer complaints, investigations and employee performance matters, ensuring timely follow-up and resolution.
• Promote a strong safety culture, ensuring compliance with WHS requirements, risk management processes and operational policies.
• Work collaboratively with internal stakeholders to identify operational improvements and ensure consistency with Busways’ Service Delivery Framework, People Framework and Customer Service Model.

What You’ll Bring:

Demonstrated leadership experience, with the ability to coach, develop and engage employees at all levels.

Strong operational knowledge, including service delivery, rostering, incident management, employee relations and workplace health and safety.

Excellent communication and interpersonal skills, with the ability to build and maintain effective working relationships.

Strong problem-solving, organisational and time-management skills, with the ability to manage competing priorities and deliver results.

Experience managing operations within the transport industry, preferably within passenger bus services and unionised workforces (highly regarded).

Current Australian driver's licence and a commitment to maintaining all relevant operational and safety requirements.

Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights in Australia.

What We Offer You:

At Busways, we don’t just transport people – we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

Fitness Passport – discounted access to multiple fitness facilities

Employee Assistance Program for you and your family

Career progression opportunities and full training

Employee referral bonuses & tax-effective salary packaging options

Who We Are:

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

Please Note:

The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Questions? Please reach out to the recruiter assigned to this position! All application will be personally reviewed by one of our Talent Acquisition team members.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.