Department Manager: Lead Operations & Team Growth

SESJ; Waterloo; On-site; AUD 82,000 - 90,000; Full time

Job summary

SESJ in New South Wales, Australia is seeking an experienced Department Manager to oversee daily operations, coach crew members, and ensure safety and quality standards. You will implement training programs, manage shifts, and support restaurant profitability while maintaining exceptional customer service.

The role requires progression through crew levels, completion of Leadership and Manager training, and strict adherence to McDonald’s policies.

Qualifications

• Experience working in fast-food restaurant environments, with progression through crew roles.
• Ability to mentor and coach staff across multiple stations.
• Familiarity with workplace safety policies and food safety standards.
• Commitment to upholding McDonald’s policies and customer service excellence.

Responsibilities

• Oversee daily restaurant operations and staff on shift.
• Coach and develop crew through structured programs.
• Ensure food safety and quality standards are met consistently.
• Maintain cleanliness and safe working environment.
• Manage payroll, stock, and labor scheduling within policy.

Skills

Crew member experience

Leadership skills

Training & development

Safety compliance

Job description

SESJ in New South Wales, Australia is seeking an experienced Department Manager to oversee daily operations, coach crew members, and ensure safety and quality standards. You will implement training programs, manage shifts, and support restaurant profitability while maintaining exceptional customer service.

The role requires progression through crew levels, completion of Leadership and Manager training, and strict adherence to McDonald’s policies.