Department Manager: Lead Operations & Team Growth

McDonald's Restaurants Limited; Waterloo; On-site; AUD 55,000 - 65,000; Full time

Job summary

McDonald’s Australia seeks candidates for a Department Manager pathway, emphasising progression from Crew Member through the Crew Coach, Shift Manager and finally Department Manager via the Leadership Transitions and Charlie Bell School of Management programs. Responsibilities include maintaining product quality, engaging customers, safety, coaching crews, rostering, stock control and training.

All roles require completing the specified e-learning and on-site verifications, with a Restaurant

Qualifications

• Experience as a crew member within McDonald’s system.
• Completion of the Crew Coach Development Program e-Learning is required.
• Must be trained and verified on all crew stations and able to train new crew.

Responsibilities

• Monitor restaurant procedures to ensure quality product.
• Engage with customers to deliver an exceptional experience and implement sales plans.
• Maintain cleanliness and safety; ensure compliance with policies and laws.
• Coach and develop crew; manage weekly rosters and training.
• Analyse service metrics and communicate department goals to the team.

Skills

Crew Member experience

Team Leadership

Policy compliance

Job description

McDonald’s Australia seeks candidates for a Department Manager pathway, emphasising progression from Crew Member through the Crew Coach, Shift Manager and finally Department Manager via the Leadership Transitions and Charlie Bell School of Management programs. Responsibilities include maintaining product quality, engaging customers, safety, coaching crews, rostering, stock control and training.

All roles require completing the specified e-learning and on-site verifications, with a Restaurant