Department Manager - Lead 20+ in Store Operations

Bunnings Warehouse; Warragul; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Team discount

OnePass membership

100+ benefits access

Parental leave 12 weeks

Festive gifts

Career development

Job summary

Bunnings Warehouse is seeking a Department Manager to oversee daily operations, sales and stock in your specialist area. You’ll lead a team of 20+ and report to the Assistant Site Manager, driving service quality and ensuring best price and widest range are presented.

You’ll monitor customer service levels, liaise with Merchandising, Store Leadership and Health & Safety, and develop strong supplier relationships. Weekend work is required.

Qualifications

• Experience leading large teams in a retail environment.
• Strong focus on safety, wellbeing and policy compliance.
• Proven ability to coach, mentor and develop staff.
• Excellent communication and stakeholder management.
• Proven track record in meeting service and sales targets.

Responsibilities

• Lead a 20+ team to maintain a safe, engaging store environment and cover duty manager shifts.
• Develop team capability around customer experience and safety culture.
• Plan rosters and drive department sales through merchandising and KPI monitoring.
• Act on customer feedback to improve end-to-end experience.
• Ensure stock accuracy, replenishment discipline and loss prevention processes.

Skills

Team leadership

Customer service

Merchandising

Job description

Bunnings Warehouse is seeking a Department Manager to oversee daily operations, sales and stock in your specialist area. You’ll lead a team of 20+ and report to the Assistant Site Manager, driving service quality and ensuring best price and widest range are presented.

You’ll monitor customer service levels, liaise with Merchandising, Store Leadership and Health & Safety, and develop strong supplier relationships. Weekend work is required.