Dental Receptionist - 1300smiles Caloundra

Study Sunshine Coast; Caloundra; Hybrid; AUD 42,000 - 54,000; Full time

Job summary

1300Smiles Caloundra is seeking a friendly Dental Receptionist to join our busy practice. You will be the first point of contact for patients, ensuring a warm, professional and welcoming experience from the moment they arrive.

In this role you’ll manage appointments, answer calls, handle patient records and coordinate with dentists and the wider team to keep the practice running smoothly. A positive attitude and ability to learn new software are essential.

Qualifications

• Experience in a reception or front-desk role preferred.
• Strong verbal and written communication.
• Ability to multitask and stay organised.
• Positive attitude and customer-focused.

Responsibilities

• Welcoming patients and providing first contact.
• Managing patient appointments, bookings and enquiries.
• Answering phone calls and responding to patient enquiries.
• Managing patient records and updating information.
• Processing payments and handling general administrative duties.
• Liaising with dentists, Dental Assistants and the wider practice team.
• Supporting the smooth day-to-day operation of the practice.
• Providing an exceptional patient experience at every interaction.

Skills

Customer service

Communication

Organised

Team player

Problem solving

Tools

Computer systems

Job description

Dental Receptionist - 1300smiles Caloundra

Health, Medical & Pharmaceutical
Source: uWorkin

Job Description

Are you a friendly, organised and people-focused receptionist looking for your next opportunity?

At 1300Smiles Caloundra, we're looking for a Dental Receptionist to join our friendly and supportive team. This is a fantastic opportunity for someone who enjoys working with people, creating a welcoming patient experience and being part of a busy and collaborative practice., As our Dental Receptionist, you'll be responsible for helping the practice run smoothly while providing friendly and professional service to our patients.

Your day-to-day responsibilities will include:

• Welcoming patients and providing a warm, friendly first point of contact
• Managing patient appointments, bookings and enquiries
• Answering phone calls and responding to patient enquiries
• Managing patient records and updating information
• Processing payments and handling general administrative duties
• Liaising with dentists, Dental Assistants and the wider practice team
• Supporting the smooth day-to-day operation of the practice
• Providing an exceptional patient experience at every interaction

About the Candidate

• Has strong customer service and communication skills
• Is friendly, professional and approachable
• Is organised and able to manage multiple tasks
• Is confident using computer systems and learning new technology
• Enjoys working as part of a team
• Has a positive attitude and takes pride in their work
• Is passionate about providing a great experience for patients
• Ongoing training and development
• Opportunity to develop your career within the dental industry
• Join an established and growing dental group

If you're a friendly and enthusiastic receptionist who loves working with people, we'd love to hear from you.