Dental Practice Supervisor (Part-Time) – Lead & Grow Team

Bupa Australia; Grafton; On-site; AUD 50,000 - 70,000; Part time

Benefits offered by this job

Health insurance discounts

Employee benefits program

Career development

Job summary

Fresh Dental Care Grafton in Grafton, NSW, is seeking an Assistant Practice Manager to support the Practice Manager, coach a high-performing team, and ensure exceptional patient experiences in a friendly, busy dental clinic.

This part-time role (30 hours across Monday to Friday, with Saturdays required) offers hands-on leadership, ongoing development, and the opportunity to contribute to efficient clinic operations, financial administration, and patient care.

Qualifications

• 2–3 years of senior health reception experience or a practice manager seeking a step back.
• Ability to commute between Grafton, Macksville & Coffs Harbour if required.
• Willing to learn dental operations and grow within the role.
• Strong leadership and administrative skills.
• Confident in resolving customer issues and handling difficult conversations.
• Financial administration duties including daily takings and Medicare/HICAPS processing.
• Capable of understanding financial performance and cost management.

Responsibilities

• Support the Practice Manager by coaching, leading and developing a high-performing team in a positive environment for staff and patients.
• Oversee patient management including greeting, answering inquiries, making and confirming appointments, and managing customer accounts.
• Collaborate with the Practice Manager to ensure smooth clinic operations and service quality.

Skills

Leadership

Administrative skills

Customer service

Communication

Time management

People management

Financial management

Infection control knowledge

Interpersonal relations

Problem solving

Staff training

Scheduling

Appointment management

Tools

HICAPS

Job description

Fresh Dental Care Grafton in Grafton, NSW, is seeking an Assistant Practice Manager to support the Practice Manager, coach a high-performing team, and ensure exceptional patient experiences in a friendly, busy dental clinic.

This part-time role (30 hours across Monday to Friday, with Saturdays required) offers hands-on leadership, ongoing development, and the opportunity to contribute to efficient clinic operations, financial administration, and patient care.