Dental Practice Manager: Lead Care, Growth & Ops

1300SMILES Douglas; Douglas Shire; Sur place; AUD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Leadership development

Career progression

Autonomy and support

Résumé du poste

1300SMILES Douglas is seeking an experienced Practice Manager to lead our established dental team on the James Cook University campus near Townsville. You will drive daily operations, patient care standards and overall practice performance.

You will coach clinicians and staff, develop the team, manage KPIs and financial performance, and partner with leadership to shape growth and the patient journey from first contact to treatment completion.

Qualifications

• Previous Practice Management experience within a dental or healthcare setting.
• Strong people leadership skills, with a track record of coaching and developing teams.
• A solid understanding of dental practice operations, KPIs and financial performance.
• The ability to identify opportunities for improvement and turn them into action.
• Excellent organisational skills and confidence managing competing priorities.
• Clear communication skills and the ability to build strong relationships with clinicians, patients and support teams.
• Strong computer skills, with experience using dental practice management software considered highly desirable.
• A genuine commitment to creating a positive experience for both patients and the team.

Responsabilités

• Lead, coach and develop the practice team, building a positive and accountable culture.
• Take ownership of day-to-day operations and overall practice performance.
• Work closely with clinicians to maintain efficient workflows and high standards of patient care.
• Monitor practice performance and identify opportunities to improve growth, efficiency and patient engagement.
• Drive initiatives that enhance the patient journey from their first interaction through to treatment completion.
• Oversee administrative, compliance and operational requirements.
• Support recruitment, onboarding, performance management and ongoing team development.
• Build strong relationships across the practice and lead by example.

Connaissances

People leadership

Coaching

Organisational skills

Communication

Clinician relations

Dental software

Team development

Outils

Dental practice management software

Description du poste

1300SMILES Douglas is seeking an experienced Practice Manager to lead our established dental team on the James Cook University campus near Townsville. You will drive daily operations, patient care standards and overall practice performance.

You will coach clinicians and staff, develop the team, manage KPIs and financial performance, and partner with leadership to shape growth and the patient journey from first contact to treatment completion.