Dental Equipment Field Tech: Install, Service & On-Site Support

Brasseler USA Inc.; Australia; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Birthday leave

13 weeks paid parental leave

Discounts on dental products

Flu shots

Salary packaging options

Job summary

Henry Schein Australia is seeking a Service Technician to install, service, troubleshoot, and repair dental equipment, ensuring safety and manufacturer standards. You will work on-site with customers, diagnosing issues, and delivering technical guidance while building trusted relationships.

This role offers ongoing training, career development, and a company vehicle, with a focus on safety, quality, and exceptional customer experiences in a fast-paced healthcare environment.

Qualifications

• Valid Restricted Electrical Licence.
• Experience in a technical field service environment.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer relationship-building abilities.
• Valid Driver's Licence.
• Strong focus on safety, quality, and customer satisfaction.

Responsibilities

• Installing, servicing, troubleshooting, and repairing dental equipment.
• Responding to customer service requests and technical callouts.
• Delivering exceptional on-site customer service and support.
• Identifying and resolving technical issues safely and efficiently.
• Building relationships with customers as a trusted technical expert.
• Collaborating with colleagues to improve customer outcomes.
• Maintaining compliance with regulatory and safety requirements.
• Contributing to knowledge sharing and continuous improvement initiatives.

Skills

Troubleshooting

Customer service

Communication

Safety

Education

Electrical Licence / Electrical qualification

Electrical Licence

Tools

CRM software

Service management systems

Job description

Henry Schein Australia is seeking a Service Technician to install, service, troubleshoot, and repair dental equipment, ensuring safety and manufacturer standards. You will work on-site with customers, diagnosing issues, and delivering technical guidance while building trusted relationships.

This role offers ongoing training, career development, and a company vehicle, with a focus on safety, quality, and exceptional customer experiences in a fast-paced healthcare environment.