Dental Assistant & Receptionist: Dual-Clinic, Flexible FT/PT

Total Care Dental; Mount Warrigal; On-site; AUD 55,000 - 75,000; Full time

Job summary

Total Care Dental, together with Collins Street Dental, is looking for Dental Assistant/Receptionists to join our friendly teams. The role spans across two practices, handling reception, chairside assisting, and infection control. You will help ensure a welcoming patient journey from booking to follow-up care.

The role offers both full-time and part-time opportunities. You will work closely with dentists and the reception team, providing warm customer service and maintaining high cleanliness

Qualifications

• 1+ years' experience in the dental industry preferred but not essential.
• Experience in dental assisting and/or reception is highly regarded.
• Knowledge of CareStack software is an advantage.
• Excellent communication and customer service skills.
• Confident and comfortable interacting with patients.
• Energetic, organised and proactive, with the ability to work in a fast-paced environment.
• Reliable and willing to work as part of a team across two locations.
• A caring and friendly personality with a genuine focus on patient care.

Responsibilities

• Answering phone enquiries and assisting patients with appointment bookings.
• Managing patient enquiries and providing friendly, professional customer service.
• Reception administration, accounts and processing payments via EFTPOS and HICAPS.
• Preparing treatment rooms, patients and equipment for dental procedures.
• Chairside assisting and supporting our dentists during treatment.
• Instrument sterilisation and maintaining infection control standards.
• Assisting with the general organisation and smooth day-to-day running of the practices.
• Building positive relationships with patients and helping them feel comfortable and well cared for.
• Working collaboratively with the teams across Total Care Dental and Collins Street Dental.

Skills

Excellent communication

Customer service

Confident with patients

Team player

Organised

Proactive

Patient care

Tools

CareStack

Job description

Total Care Dental, together with Collins Street Dental, is looking for Dental Assistant/Receptionists to join our friendly teams. The role spans across two practices, handling reception, chairside assisting, and infection control. You will help ensure a welcoming patient journey from booking to follow-up care.

The role offers both full-time and part-time opportunities. You will work closely with dentists and the reception team, providing warm customer service and maintaining high cleanliness