Dementia Support Specialist

Dementia Australia; Port Macquarie; Híbrido; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging up to $15,900

Meal and entertainment benefits up to

Annual leave loading 17.5%

Hybrid work

Counselling and wellbeing programs

Staff recognition

Volunteering day

Study leave

Retail discounts (450+ retailers)

Descripción de la vacante

Dementia Australia in Port Macquarie NSW is seeking a full-time role to educate and support people living with dementia, their families and carers. You will help clients navigate aged care, disability and health services, and foster connections through group activities.

The position emphasizes person-centered care, continuous improvement, and collaboration with community providers. Hybrid work arrangements and extensive leave and employee benefits are included.

Formación

• Formal qualification in related field of Social Work, Allied Health, Nursing, or significant experience delivering community-based services or within health-related field.
• Demonstrated understanding of impacts of dementia on individuals, carers and support networks.
• Experience and knowledge of group facilitation and group dynamics as primary focus of role.
• Experience facilitating individual and group work with clients in a community setting is desirable.
• Openness to new ideas and change initiatives.
• Commitment to quality, planning and efficient resourcing to achieve results.
• Clear and open communication with different audiences.
• Valid driver’s license required for intrastate travel.
• Ability to work both autonomously managing referrals on a waitlisted basis and within a team to ensure equity of services.

Responsabilidades

• Facilitating individual and group education, information and support to people living with dementia, their families and carers.
• Supporting clients in navigating aged care, disability and health services with referrals and guidance.
• Facilitating connections between people living with dementia and their carers through group engagement activities.
• Ensuring service delivery is person-centered, empowering clients to participate in their care.
• Identifying gaps in service delivery and sharing insights with leadership for continuous improvement.
• Building and maintaining partnerships with community organisations and service providers to enhance support options.
• Maintaining accurate client records and data in line with professional and legal standards.

Descripción del empleo

Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, extra leave entitlements, attractive salary packaging options and employee support programs.

About the role

Full-time permanent position based in Port Macquarie NSW. Reporting directly to the Team Leader Client Services, you will be responsible for:

• Facilitating individual and group education, information, and support to people living with dementia, their families, and carers. (this is the primary focus of the role)
• Supporting clients in navigating aged care, disability, and health services by providing referrals and guidance
• Facilitating connections between people living with dementia and their carers through group engagement activities
• Ensuring service delivery is person-centered, empowering clients to take an active role in their care
• Contributing to continuous improvement by identifying gaps in service delivery and sharing insights with leadership
• Building and maintaining partnerships with community organisations and service providers to enhance support options
• Maintaining accurate client records and data in compliance with professional and legal standards

What is in it for you?

Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for meal and entertainment benefits.

Leave allowances: In addition to your annual leave allowance, we offer one day of paid birthday or day of significance leave, paid days off during our end of year closure period (if these fall within your regular workdays), enhanced personal leave and extended parental leave for all parents. You will also receive 17.5% annual leave loading and the option to purchase additional leave.

Work/life balance: Flexible, hybrid work arrangements.

Employee benefits: Access to discounts and savings at over 450 retailers across Australia, wellbeing programs and free, confidential counselling for you and your family. Access to continuous professional development, staff recognition programs, a paid volunteering day and paid study leave.

About you

To be successful in this role, we are looking for someone with the following:

1. Formal qualification in a related field of either Social Work, Allied Health, Nursing and/or significant experience working with clients in the delivery of a community-based service or within a health-related field

2.Demonstrated experience and understanding of the impacts of dementia for individuals, carers, and their support networks

3.Demonstrated experience and knowledge of group facilitation and group dynamics is essential as the primary focus of this role.

4.Experience in facilitating individual and group work with clients in a community setting is desirable

5.Embraces new ideas and change initiatives

6.Achieves results through a commitment to quality, planning and efficient resourcing.

7.Communicates clearly and openly with different audiences

8.Valid driver's licence required for intrastate travel.

9.Comfortable working alongside a team, and autonomously managing referrals on a waitlisted basis ensuring equity of services for our most vulnerable clientele.

Our values are informed by the voices of people impacted by dementia.

• Living Experience
• Inclusive
• Empowering

To find out more about our ALICE principles see link here: https://www.dementia.org.au/about-us/alice-stronger-voice-together

About us

Dementia Australia is the national peak body and source of trusted information, education and services for the over 446,500 Australians living with dementia, and the almost 1.7 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. Our commitment to a shared set of values shapes our decisions, actions and behaviours towards achieving our core purpose and strategic priorities.

For specific role enquiries, please contact ***********@dementia.org.au