Delivery Service Supervisor

Downer; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare discounts

Retail savings

Car purchases

Employee Assistance Program

Job summary

Downer is seeking a Delivery Service Supervisor to lead residential upgrade works in Sydney's inner city, balancing client relations, safety and quality while delivering projects on time from planning to completion. Based at the Kingsgrove office, you will travel to Redfern, Glebe and Chippendale to validate scopes, manage variations, perform inspections, and ensure accurate data in the WMS.

If you bring a proactive work ethic and proven delivery experience, you will join a supportive team

Qualifications

• High School Certificate, Mechanical or Electrical, or relevant Trade Certificate and driver's licence.
• Experience in project delivery.
• Proactively build relationships with key stakeholders.
• Experience in construction trade.
• Customer relations management.

Responsibilities

• Travel to Redfern, Glebe, Chippendale area from Kingsgrove office.
• Schedule programmed works and validate scopes submitted by client, identifying variations.
• Undertake works in progress and safety inspections.
• Ensure all work order information is captured within WMS and relevant systems.
• Build and maintain strong relationships with customers.
• Complete pre-, mid- and post-work inspections for each order and document progress.

Skills

Relationship management

Project delivery

Safety compliance

Quality assurance

Driver's license

Communication

Education

High School Certificate

Trade Certificate (Mechanical or Electrical)

Tools

WMS

Job description

An exciting opportunity has become available to join our high-performing Capital Maintenance Project Team. We are seeking a motivated and experienced Delivery Service Supervisor with a proven track record in the successful delivery of residential upgrade works, who is keen to be part of a collaborative and supportive team making a real impact. This role requires a proactive self-starter who can effectively balance relationship management, safety, and quality requirements while ensuring full component upgrades are delivered on time and to specification. You will take ownership of deliverables from planning through to completion, working closely with clients and service delivery partners to achieve optimal outcomes, in the Sydney inner city area.

What You'll Do

This role offers a broad scope, with key responsibilities including:

• Travel to the following locations: Redfern, Glebe, Chippendale area and whist being based at the office in Kingsgrove.


• Schedule Programmed Works, travelling to properties to validate scopes submitted by our client, identifying any variations.


• Undertake works in progress and safety inspections based on activities and trends.


• Ensure all information relating to each work order is accurately captured within WMS and all relevant systems.


• Build and maintain very strong relationships with customers.


• Complete pre, mid and post work inspections for each work order, ensuring progress of these inspections are recorded within the system with relevant documentation.

What You'll Bring

• High School Certificate, Mechanical or Electrical, or relevant Trade Certificate and driver's licence.


• Experience in project delivery.


• Demonstrated ability to proactively build relationships with key stakeholders.


• Experience in construction trade.


• Customer relations management.

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We're proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.


• With 30% of vacancies filled internally you'll find real opportunities to advance your career.


• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.


• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.