Delivery & Operations Manager (Retail Media)

Wesfarmers Health; Melbourne; On-site; AUD 100,000 - 180,000; Full time

Benefits offered by this job

Employee discounts at multiple retailers

Ongoing professional development

Access to Employee Assistance Program

Onsite health and wellbeing facilities

Dedicated end of trip facilities

Beautiful outdoor terrace

Novated leasing options

Job summary

Wesfarmers Health is seeking a passionate Delivery & Operations Manager to enhance the execution of retail media campaigns. This key role involves collaboration across teams to drive campaign success, optimising processes, and achieving outstanding results within a fast-paced environment. Join a growing organization that values health, beauty, and wellness across Australia.

Qualifications

• Min 5 years’ experience in media coordination or campaign support roles.
• Proficient with tools for task tracking and reporting.
• Strong leadership and team development skills.

Responsibilities

• Lead the delivery of omnichannel retail media campaigns.
• Ensure campaigns are delivered on time and to a high standard.
• Drive operational excellence and performance of the campaign delivery team.

Skills

Media coordination

Marketing operations

Campaign reporting

Data interpretation

Leadership

Communication

Attention to detail

Education

Tertiary qualification in Marketing, Media, Business or related discipline

Tools

Excel

monday.com

Google Drive

AdServer

Job description

Delivery & Operations Manager (Retail Media)

Join to apply for the Delivery & Operations Manager (Retail Media) role at Wesfarmers Health

Delivery & Operations Manager (Retail Media)

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Join to apply for the Delivery & Operations Manager (Retail Media) role at Wesfarmers Health

Wesfarmers Health is growing – fast – as we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline and Priceline Pharmacy, as well as our medi-aesthetics brands, Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest beauty retail brand, atomica.

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you’ll do:

We're looking for a dynamic Delivery and Operations Manager to lead the delivery of omnichannel retail media campaigns across digital and physical formats. Reporting to the Head of Retail Media, you'll ensure campaigns are delivered on time, to a high standard, and aligned with strategic commercial objective.

In this newly created role, you will work cross-functionally to drive operational excellence, optimise processes, and support the performance of the campaign delivery team. You'll also play a key part in delivering impactful campaigns that contribute to the commercial success of Wesfarmers Health and its partners.

What you’ll bring:

• A min of 5 years’ experience in media coordination, marketing operations, or campaign support roles
• Proficient with shared tools for task tracking, creative approvals, and reporting (e.g. Excel, monday.com, PageProof, Google Drive)
• Ability to interpret campaign performance data, generate actionable insights, and lead post-campaign reporting aligned with business objectives
• Experience with digital advertising platforms or campaign tools, including AdServer
• Ability to manage multiple tasks with attention to detail, in a fast-paced environment
• Effective communicator with strong planning and prioritisation skills
• Strong leadership and team development skills
• Tertiary qualification in Marketing, Media, Business or related discipline preferred

Why us?

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation.
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
• Dedicated end of trip facilities (cycle racks, showers, lockers).

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Marketing

• Industries

  Wellness and Fitness Services, Retail, and Wholesale

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