Delivery Manager: Strategic Stakeholder & Program Lead

WNS-Vuram; Sydney; Sur place; AUD 180 000 - 240 000; Plein temps

Résumé du poste

WNS-Vuram is seeking a seasoned Program/Project Manager with 12+ years of experience, including 3-4 years hands-on development and 4-5 years leading a team. The role requires strong JIRA skills and proficiency with Google Docs, Sheets, Slides, MS Word, Excel, and PowerPoint.

You will manage client expectations, define roadmaps, review designs, and drive project governance across multiple initiatives. You will coordinate with PMO, manage SOWs, and ensure timely delivery while traveling

Qualifications

• Under Graduation in BE / BTech.
• 12+ years of overall experience with 3-4 years hands-on development and 4-5 years leading a team.
• Knowledge in JIRA and proficient with Google Docs, Sheets, Slides, MS Word, Excel and PowerPoint.
• Experience in BPM platform and ERP space is a plus.
• Excellent in communication, team management, risk management and leadership.
• Experience in Agile/Waterfall project management.
• Willing to travel domestically and internationally.

Responsabilités

• Manage client expectations: stakeholders, sponsors, steering committee relationships.
• Lead program kickoff, charter creation, roadmap and standards definition.
• Define infrastructure architecture and Sprint 0 plans (advantage).
• Create project schedules and resource requirements.
• Hold periodic status meetings with customers.
• Track cost, effort, schedule and risks.
• Facilitate technical solution reviews to align with design principles.
• Coordinate with PMO on resource additions/releases.
• Conduct design reviews to promote reusable, framework-centric designs.
• Handle contract communications, resource changes and onsite travel.
• Prepare, sign off and renew SOWs; resolve internal issues and escalations.
• Review timesheets and communicate holiday details.
• Provide periodic coaching and performance feedback to team; maintain career logs.

Connaissances

Excellent communication

Team management

Risk management

Leadership

Agile/Waterfall PM experience

Travel readiness

Formation

BE / BTech

Outils

JIRA

Google Docs

Sheets

Slides

MS Word

Excel

PowerPoint

Description du poste

WNS-Vuram is seeking a seasoned Program/Project Manager with 12+ years of experience, including 3-4 years hands-on development and 4-5 years leading a team. The role requires strong JIRA skills and proficiency with Google Docs, Sheets, Slides, MS Word, Excel, and PowerPoint.

You will manage client expectations, define roadmaps, review designs, and drive project governance across multiple initiatives. You will coordinate with PMO, manage SOWs, and ensure timely delivery while traveling