Delivery Manager - Digital Guest Experience

Virgin Australia; City of Brisbane; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flight discounts

Hybrid work

Office in Brisbane South Bank

Job summary

Virgin Australia’s Digital team seeks a Delivery Manager to oversee a significant customer-facing digital stream. You will bring structure, visibility and accountability across planning and execution, coordinating Sponsors, Product, Tech, Security and vendors to deliver outcomes.

This individual contributor role emphasizes agile delivery, risk management and stakeholder alignment, with a hybrid Brisbane-based office setup and a focus on end-to-end go-live readiness.

Qualifications

• Proven end-to-end delivery of customer-facing digital platforms.
• Strong governance, planning and reporting across delivery life-cycle.
• Ability to influence a broad range of stakeholders and maintain alignment.

Responsibilities

• Develop and maintain delivery plans covering outcomes, scope, milestones, funding and acceptance criteria.
• Manage risks, issues, assumptions, decisions and dependencies across interconnected streams.
• Monitor changes to scope, cost, timing or outcomes before they impact delivery.
• Run or support delivery forums focused on actions, risks and decisions.

Skills

Delivery management

Agile ceremonies

Stakeholder alignment

Risk management

Cross-functional collaboration

Go-live readiness

Job description

Virgin Australia’s Digital team seeks a Delivery Manager to oversee a significant customer-facing digital stream. You will bring structure, visibility and accountability across planning and execution, coordinating Sponsors, Product, Tech, Security and vendors to deliver outcomes.

This individual contributor role emphasizes agile delivery, risk management and stakeholder alignment, with a hybrid Brisbane-based office setup and a focus on end-to-end go-live readiness.