Delivery Lead: Operational Change & Digital Enablement

People First Bank; City of Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexibility & hybrid working

Training & development

Salary discounts on banking health

Career opportunities

Generous leave benefits

Wellbeing support

Volunteer & community programs

Recognition program

Job summary

People First Bank is seeking a Delivery Analyst to own defined operational initiatives across Operations Enablement. The role focuses on delivering change, digital enablement and efficiency improvements from scoping through to outcome realisation, working with stakeholders to validate problems and drive practical solutions.

In a hybrid setup, you will coordinate across the full delivery lifecycle, applying governance and risk controls while adapting between business analysis and project delivery

Qualifications

• 3+ years’ experience delivering projects, operational change or improvement initiatives, with end-to-end implementation experience.
• Experience delivering change within governance and delivery frameworks, including risk identification and escalation.
• Ability to work across business analysis, project coordination, implementation and delivery activities.

Responsibilities

• Owning assigned operational initiatives or delivery components and driving them to completion.
• Delivering operational change, digital enablement, process improvement and efficiency outcomes.
• Managing initiatives across the implementation lifecycle: scope, planning, readiness, delivery, embedding and outcome realisation.
• Applying business analysis, project coordination and delivery capability as required to progress work.
• Facilitating workshops with stakeholders to validate problems and shape practical solutions.
• Monitoring and communicating progress, risks, dependencies, decisions and outcomes.
• Applying governance and Risk in Change requirements, escalating impediments and pursuing resolutions.

Skills

Delivery

Business analysis

Project coordination

Stakeholder management

Analytical skills

Education

Relevant tertiary or PM qualifications

Job description

People First Bank is seeking a Delivery Analyst to own defined operational initiatives across Operations Enablement. The role focuses on delivering change, digital enablement and efficiency improvements from scoping through to outcome realisation, working with stakeholders to validate problems and drive practical solutions.

In a hybrid setup, you will coordinate across the full delivery lifecycle, applying governance and risk controls while adapting between business analysis and project delivery