Delicatessen Manager - Coles Supermarkets - Pacific Fair

Coles Group; Gold Coast City; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Employee discounts

Extra discount periods

Recognition program

Training & progression

Novated car leasing

Share plan

Paid parental leave

Job summary

Coles Group Pacific Fair is seeking a Delicatessen Manager to lead the deli department, report to the Store Manager, and drive daily excellence in service and presentation.

You will oversee day-to-day deli operations, coach and develop your team, manage stock and waste, and ensure strict food safety and compliance standards.

Join a collaborative, customer‑focused team on the Gold Coast with development opportunities, competitive benefits, and a shared goal to help Australians eat and live better.

Qualifications

• Previous experience in a fast-paced customer facing environment.
• Direct/indirect leadership to coach and develop the team for sales targets, cost control and rostering.
• Maintain department standards including stock, rotation, waste and quality control.
• Adhere to strict audit, food safety and compliance standards.
• Drive a one team culture prioritising team health, safety and wellbeing.
• Delight customers with an outstanding shopping experience.

Responsibilities

• Oversee day-to-day deli operations and ensure excellent store presentation.
• Lead, coach and develop the deli team to meet targets and standards.

Skills

Fast-paced environment

Leading & coaching teams

Customer service

Stock control

Audit & food safety

Team wellbeing & safety

Job description

Delicatessen Manager - Coles Supermarkets - Pacific Fair

About the Role

From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the deli department. You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and community.

About the Role

From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the deli department. You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and community.

About you and your skills

• Previous experience working in a fast-paced customer facing environment
• Direct/indirect leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
• To maintain excellent department standards including monitoring stock, rotation routines, waste and quality control
• To always look to simplify processes and adhere to strict audit, food safety and compliance standards
• To drive a one team culture which celebrates success and puts our team members health, safety and wellbeing first
• To delight our customers with an outstanding shopping experience

What’s in it for you?

• More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Structured and long term learning pathway: Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.
• Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
• Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email ***************@coles.com.au

Employment Type: Full time