Defence Site Operations Leader

Work Initiatives; Townsville City; Presencial; AUD 140.000 - 180.000; Jornada completa

Descripción de la vacante

Compass Group Australia is seeking an experienced operations leader to oversee a Defence site, including catering, accommodation, cleaning, transport, sport and recreation. You will manage day-to-day performance, coach a multidisciplinary team, and build strong client relationships to deliver exceptional service and meet contractual KPIs.

The role requires commercial oversight of budgets and labour, a practical hands-on leadership style, and a commitment to safety, compliance and quality across

Formación

• Experience leading a large, diverse operation across multiple service streams.
• Proven ability to build client relationships and manage stakeholders.
• Ability to adapt in a busy, operational environment.
• Security clearance and compliance readiness are advantageous.

Responsabilidades

• Taking ownership of the day-to-day performance of the site and its multiple service streams.
• Leading, coaching and developing a diverse operational team.
• Building strong relationships with Defence personnel and key stakeholders.
• Ensuring exceptional service delivery and achievement of contractual KPIs.
• Managing budgets, labour, resources and operational performance.
• Maintaining high standards of safety, compliance and quality.
• Looking for smarter and more effective ways to improve our services and customer experience.
• Ensuring Defence security, site and regulatory requirements are consistently met.
• Creating a workplace culture built around safety, teamwork, accountability and service excellence.

Conocimientos

Site leadership

Team development

Stakeholder management

Budget management

Labour management

Operations focus

Safety & compliance

Customer experience

Defence sector experience

Australian citizenship

Security clearance

Descripción del empleo

Compass Group Australia is seeking an experienced operations leader to oversee a Defence site, including catering, accommodation, cleaning, transport, sport and recreation. You will manage day-to-day performance, coach a multidisciplinary team, and build strong client relationships to deliver exceptional service and meet contractual KPIs.

The role requires commercial oversight of budgets and labour, a practical hands-on leadership style, and a commitment to safety, compliance and quality across