Cleaning and Accommodation Manager

Work Initiatives; Maitland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Work-life balance

Defence sector experience

Career progression

Stable, established operation

Job summary

Compass Group is seeking an experienced Cleaning & Accommodation Manager to lead accommodation and cleaning services at Lone Pine Barracks, Singleton NSW. You will head a capable team, ensure service delivery meets client standards and drive safety, compliance and continuous improvement across the operation.

You will manage rosters, budgets and resources while building strong relationships with Defence stakeholders.

Qualifications

• Experience leading teams in accommodation, housekeeping, cleaning, facilities management or related operations.
• Strong leadership, coaching and performance management capabilities.
• Experience managing budgets, resources and workforce planning.
• Solid understanding of health, safety and compliance requirements in accommodation/cleaning operations.
• Australian Citizenship with ability to obtain Defence Security Clearance and AFP check.

Responsibilities

• Oversee accommodation and cleaning services to ensure operational excellence.
• Lead and develop a team including Accommodation Supervisor and leading hands.
• Ensure services meet client standards and expectations.
• Coordinate staff rosters and labour requirements.
• Manage stock, purchasing and inventory processes.
• Monitor budgets and resource allocation.
• Build relationships with Defence stakeholders.
• Promote a culture of safety, accountability and continuous improvement.
• Ensure compliance with health, safety and hygiene requirements.
• Prepare operational and performance reports.
• Monitor service delivery against KPIs and contractual requirements.

Skills

People leadership

Stakeholder engagement

Budget management

Health & safety compliance

Operations management

Problem solving

Communication skills

Defence security clearance readiness

Tools

Microsoft Office

Job description

Lone Pine Barracks, Singleton NSW
Full Time | Monday to Friday | Work-Life Balance | Defence Environment

Lead a High-Performing Team in a Stable Defence Environment

Are you an experienced operations leader with a passion for developing high-performing teams, delivering exceptional service outcomes and building strong client relationships?

Compass Group is seeking a Cleaning & Accommodation Manager to lead accommodation and cleaning services at Lone Pine Barracks, Singleton.

This is an excellent opportunity to lead a well-established operation supported by experienced supervisors, leading hands and a stable workforce. Combining people leadership, operational management and stakeholder engagement, you will play a key role in ensuring exceptional service delivery, compliance and customer satisfaction across the site.

Key Responsibilities

• Oversee accommodation and cleaning services to ensure consistent operational excellence
• Lead and develop a well-established team supported by leading hands and an Accommodation Supervisor
• Ensure accommodation services are delivered to agreed standards and client expectations
• Coordinate staff rosters and labour requirements to meet operational demands
• Manage stock, purchasing and inventory processes
• Monitor operational budgets and resource allocation
• Build and maintain positive relationships with Defence stakeholders
• Drive a culture of safety, accountability and continuous improvement
• Ensure compliance with health, safety and hygiene requirements
• Prepare operational and performance reports
• Monitor service delivery against key performance indicators and contractual requirements

About You

We're looking for a proactive and capable leader who enjoys motivating teams, solving problems and delivering quality outcomes in a dynamic operational environment.

You will bring:

• Experience leading teams in accommodation, housekeeping, cleaning, facilities management, hospitality or other service-based operations
• Strong people leadership, coaching and performance management skills
• Excellent organisational, planning and problem-solving abilities
• Experience managing competing priorities in a fast-paced operational environment
• Strong stakeholder engagement and communication skills
• A focus on customer service excellence and continuous improvement
• Sound understanding of health, safety and compliance requirements relevant to accommodation and cleaning operations
• Experience managing budgets, resources and workforce planning
• Intermediate Microsoft Office skills, including reporting and data analysis
• Australian Citizenship with the ability to obtain and maintain a Defence Security Clearance, including a satisfactory Australian Federal Police Check

Desirable

• Experience working within Defence, government or other highly regulated environments
• Experience managing service contracts and performance against KPIs

Why Join Compass Group?

• Full-time salaried position
• Monday to Friday roster offering excellent work-life balance
• Lead a well-established operation with experienced supervisors already in place
• Opportunity to build strong relationships within the Defence community
• Join a global industry leader offering career stability and progression
• Access industry-leading training, development and leadership programs
• Supportive, inclusive and professional workplace culture
• Competitive salary package and company benefits
• Clear career pathways across a diverse national business

ESS is a market leader in delivering hospitality and support services to Defence, offshore and remote sites across Australia. From dining facilities to accommodation and recreation services, we proudly support Defence communities every day.

We are committed to a fair, equitable and accessible recruitment process. If you require adjustments or alternative formats, please contact us on 1300 TALENT or via @compass-group.com.au.

We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientations, gender identities and people with disability.