Defence Base Operations Manager (Hospitality & Facilities)

Soldier On; Townsville City; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Job security and career progression

Training and leadership programs

Safe, supportive environment

Job summary

Compass Group is seeking an experienced Site Manager for a Defence contract based in Townsville, QLD. You will oversee hospitality, accommodation, cleaning, transport and facilities services to ensure safety, quality and client satisfaction.

This leadership role requires guiding diverse teams in a dynamic, multi-service environment and maintaining high standards of compliance. Australian Citizenship and Defence clearance may be required.

Qualifications

• Proven experience in operations, facilities, or hospitality management (Defence, remote, or large-scale site experience highly regarded).
• Strong leadership skills with the ability to manage diverse teams and complex operations.
• Excellent communication and relationship management skills.
• Financial and operational acumen, with experience managing budgets and reporting.

Responsibilities

• Oversee day-to-day base operations including catering, accommodation, cleaning and transport
• Lead and develop a multidisciplinary on-site team to meet client outcomes
• Ensure services are delivered safely and in line with Defence and company standards
• Build and maintain strong client relationships as primary on-site contact
• Manage budgets, reporting and performance against KPIs
• Drive safety culture, accountability and continuous improvement
• Ensure compliance with Defence security requirements and site protocols

Skills

Leadership

Operations management

Communication

Budget management

Job description

Compass Group is seeking an experienced Site Manager for a Defence contract based in Townsville, QLD. You will oversee hospitality, accommodation, cleaning, transport and facilities services to ensure safety, quality and client satisfaction.

This leadership role requires guiding diverse teams in a dynamic, multi-service environment and maintaining high standards of compliance. Australian Citizenship and Defence clearance may be required.