Defence Site Manager - Operations & Excellence Lead

Ventia; Brisbane; On-site; AUD 140,000 - 190,000; Full time

Job summary

Ventia is seeking a Site Manager to lead Defence Clothing Services at a key Defence site in Queensland. You will oversee day-to-day operations, ensure contractual compliance, drive operational excellence, and deliver service outcomes for Defence stakeholders.

This role requires strong leadership in logistics or asset management, experience with ERP or similar systems, and the ability to manage a site team and engage Defence personnel.

Qualifications

• Experience in operations, logistics or site management roles.
• Demonstrated experience within a logistics or supply chain environment.
• Strong financial, commercial and business management capability.
• Strong leadership, stakeholder engagement and people management skills.
• Experience working with ERP systems and operational business systems.
• Experience with ERP, CSA, PIMS or ESCM systems advantageous.

Responsibilities

• Lead, direct and coordinate all operational activities across the site (Defence Clothing Services).
• Manage site performance, compliance, reporting and service delivery standards.
• Ensure adherence to Defence policies, procedures and contractual obligations.
• Monitor financial performance and support commercial outcomes.
• Drive continuous improvement initiatives and operational efficiencies.
• Plan and manage surge requirements while maintaining BAU operations.
• Act as the primary escalation point for operational issues and stakeholder concerns.
• Foster a high-performing team culture focused on customer service, safety and accountability.
• Collaborate with Defence representatives and Ventia stakeholders to maximise customer outcomes.
• Promote a culture of innovation, collaboration and operational excellence.

Skills

Operational leadership

Logistics/warehousing

Defence/asset management

Business management

Leadership & stakeholder engagement

ERP systems experience

Tools

ERP systems

CSA / PIMS / ESCM

Job description

Ventia is seeking a Site Manager to lead Defence Clothing Services at a key Defence site in Queensland. You will oversee day-to-day operations, ensure contractual compliance, drive operational excellence, and deliver service outcomes for Defence stakeholders.

This role requires strong leadership in logistics or asset management, experience with ERP or similar systems, and the ability to manage a site team and engage Defence personnel.