Defence Logistics Operations Lead

Toll Global Forwarding (Beijing) Limited Shenzhen Branch; Mosman; On-site; AUD 130,000 - 190,000; Full time

Job summary

Toll Group is seeking an Operations Manager to lead Defence Theatre Logistics across warehousing, distribution and support functions, based at HMAS Penguin, Mosman NSW. You will drive policy compliance, readiness, surge responses and cross-team coordination with Defence partners.

Reporting to the Defence portfolio, you will manage national and site level operational leaders, attend governance meetings, and implement improved processes to ensure on-time, safe, and cost-efficient service delivery

Qualifications

• 5 years of experience in operations management roles in logistics or Defence environments.
• Leadership experience within Defence operations, Defence industry, or private sector logistics supporting Defence contracts.
• Proven experience managing operational delivery in complex, high-volume environments (e.g., national contracts, multi-site networks).
• Extensive understanding of warehouse and distribution operations, performance measurement, and readiness models.
• Strong knowledge of compliance, WHS, and quality assurance frameworks in Defence or critical logistics environments.
• Proficiency in analysing operational performance data.

Responsibilities

• Oversee Government & Defence contract execution from an operational delivery perspective across warehousing, distribution, and support functions.
• Attend governance and command meetings in accordance with the contractual governance structure.
• Directly manage operational leadership teams across national and site levels, with authority to delegate, escape, reallocate resources as required to meet performance targets.
• Review, develop, and implement effective operational processes, systems, and practices that drive compliance, consistency, and efficiency.
• Drive the adoption of best practices and improvement initiatives to optimise warehouse operations, resource planning, and service delivery.
• Ensure operational readiness and responsiveness to Defence priorities, including surge activities, short-notice taskings, and mission-critical deliveries.
• Act as the escalation point for operational issues, working with internal and external stakeholders to resolve matters promptly and effectively

Skills

Operations management

Defence/logistics experience

Leadership

ERP/WMS platforms

Stakeholder management

Tools

ERP/WMS platforms

Job description

Toll Group is seeking an Operations Manager to lead Defence Theatre Logistics across warehousing, distribution and support functions, based at HMAS Penguin, Mosman NSW. You will drive policy compliance, readiness, surge responses and cross-team coordination with Defence partners.

Reporting to the Defence portfolio, you will manage national and site level operational leaders, attend governance meetings, and implement improved processes to ensure on-time, safe, and cost-efficient service delivery