Defence Logistics Admin & Frontline Customer Service Lead

Toll Group; Darwin; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Leadership opportunity within Defence

Career pathways

Global exposure

Training and development

Defence capability contribution

Job summary

Toll Group in Darwin NT is seeking an experienced Admin & Customer Service Officer to support Defence logistics operations at Robertson Barracks. You’ll handle data entry, document control, reporting, and frontline customer service in a fast-paced environment.

The role emphasizes accuracy, confidentiality, and strong communication with internal teams and external stakeholders. Australian Citizenship and Defence Security Clearance eligibility are essential, with opportunities for

Qualifications

• Experience in warehouse or logistics admin is preferred.
• Strong data entry, documentation and reporting skills.
• Ability to work with ERP/WMS platforms and Microsoft Office suite.

Responsibilities

• Lead and develop warehouse teams and coordinate daily priorities.
• Perform data entry, document control and reporting support.
• Deliver frontline customer service to internal and external stakeholders.
• Ensure safety, compliance and stock governance in daily operations.
• Engage with Defence and Toll teams to maintain workflow.

Skills

Warehouse leadership

MS Office

ERP/WMS

Communication

Confidentiality

Documentation control

ISO9001 know-how

Stakeholder management

Security clearance eligibility

Tools

SharePoint

Excel

Outlook

Job description

Toll Group in Darwin NT is seeking an experienced Admin & Customer Service Officer to support Defence logistics operations at Robertson Barracks. You’ll handle data entry, document control, reporting, and frontline customer service in a fast-paced environment.

The role emphasizes accuracy, confidentiality, and strong communication with internal teams and external stakeholders. Australian Citizenship and Defence Security Clearance eligibility are essential, with opportunities for