Deckhand & Passenger Experience Host

Kelsian Group; Townsville City; Hybrid; AUD 30,000 - 47,000; Part time

Job summary

SeaLink Queensland is seeking a friendly Cruise Attendant/Deckhand for the Townsville region, joining our Palm Island and Magnetic Island teams. The role focuses on customer service, passenger greeting, and onboard product sales while supporting marine operations.

Ideal candidates are energetic, with strong work ethic, teamwork, and the ability to handle luggage and queries with a smile. Expressions of interest welcome for part-time postings.

Qualifications

• Customer-driven mindset and strong communication skills.
• Demonstrated cash handling experience.
• Organizational and planning abilities.
• Achievement- and results-oriented attitude.
• Knowledge of shipboard safety basics is a plus.
• Responsible service of alcohol is essential.

Responsibilities

• Greet and assist passengers as they board.
• Assist passengers with luggage and queries.
• Sell ferry tickets, beverages, and tour products on board.
• Provide excellent customer service with a smile.

Skills

Customer driven

Interpersonal skills

Cash handling

Organizational planning

Results oriented

Safety awareness

Alcohol service

Job description

SeaLink Queensland is seeking a friendly Cruise Attendant/Deckhand for the Townsville region, joining our Palm Island and Magnetic Island teams. The role focuses on customer service, passenger greeting, and onboard product sales while supporting marine operations.

Ideal candidates are energetic, with strong work ethic, teamwork, and the ability to handle luggage and queries with a smile. Expressions of interest welcome for part-time postings.