Data Manager

SSP Australia & New Zealand; Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading food travel operator in Melbourne seeks a Data Manager to ensure the accuracy and integrity of F&B operational data across Australia. You will oversee inventory management systems, collaborate with multiple departments, and lead the Data team. Ideal candidates should possess strong knowledge of POS systems and effective communication skills.

Qualifications

• Ability to work independently and manage multiple projects concurrently.
• Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.

Responsibilities

• Take overall responsibility for the quality and integrity of data from F&B operational systems.
• Implement and maintain Group data standards and reporting hierarchies.
• Manage a team to gather menu requirements for new restaurant openings.

Skills

Strong knowledge of POS systems

Inventory management systems

Data management tools

Strong communication skills

Interpersonal skills

Tools

Oracle Simphony

SAP HANA

Job description

Overview

We are the food travel experts. So what does that mean? It means that we are experts in creating and running food outlets in locations where people are on the move. Whether it is jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of the many different types of traveller.

Globally, we now operate in 36 countries worldwide at around 600+ sites, and we have an extensive portfolio of more than 500 international, national, local and speciality brands. These include our own brands, such as Upper Crust, Ritazza and Camden food co. as well as brands we franchise, including M&S, Starbucks, and Burger King. We’ve also work with a number of famous chefs, including Jamie Oliver and Gordon Ramsey, to create bespoke brands.

We strongly believe that by creating a culture where our values are front and centre and lived and breathed, we will achieve our vision of being the leading food and beverage operator in travel locations worldwide.

Values

• We are one team … working together and sharing our best ideas to fulfil our global potential.
• We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders, and colleagues
• We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make.
• We are bold …seizing opportunities, innovating, and quickly adapting every day.
• We celebrate success… recognising and valuing everyone’s achievements.

Main Responsibilities

• Take overall responsibility for the quality and integrity of data from F&B operational systems across Australia including but not limited to Product, Pricing, Recipe, Discounts, Tenders and Reporting Groups
• Implement and maintain Group data standards and reporting hierarchies
• Menu Management working closely with culinary experts and commercial teams to implement new promotions and products on time.
• Support analysis and improvement of COG’s (Cost of Goods) by highlighting data inaccuracies or gaps.
• Support and manage the implementation of large data driven projects (such as SAP HANA)
• Understanding of ETL Processes
• Develop and manage the Data team within Australia
• Develop and maintain a robust system for collecting, integrating, and managing POS data from various sources such as Point of sale, online ordering systems, kitchen display systems, and Self Ordering Kiosks across Australia and NZ.
• Ensure the accuracy, completeness, and timeliness of POS data collection processes.
• Manage a team to gather menu requirements for new restaurant openings ensuring all POS Key and inventory information and data is setup prior to opening.

Inventory Data Management

• Maintain an efficient inventory management system including the setup of new products, cost center setup.
• Coordinate with procurement and supply chain teams to ensure accurate data is provided prior to mobilization of new restaurants.
• Identify and address inventory discrepancies, such as variances between physical counts and system records.

Data Quality Assurance

• Establish and enforce data quality control measures to ensure the accuracy, consistency, and reliability of POS and inventory data.
• Collaborate with IT teams to troubleshoot and resolve technical issues related to data management systems and tools.

Team Collaboration and Leadership

• Collaborate with multiple departments across Asia Pacific including but not limited to Finance, Digital & Technology, Commercial
• Train and educate new team members within the Data Team on data collection templates, data entry standards, and best practices.

Project Management

• Good understanding of project management methodologies
• Good understanding of the project lifecycle
• Prior experience implementing enterprise level systems within F&B or Hospitality

Requirements

• Strong knowledge of POS systems, inventory management systems, and data management tools.
• Ability to work independently and manage multiple projects concurrently.
• Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Knowledge of Oracle Simphony or SAP HANA would be beneficial.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Hospitality and Restaurants