Data Centre Technician: AI Infrastructure & HPC Ops

Sharon AI; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Sharon AI in Sydney is seeking a hands-on Data Centre Technician to join our operations team and support the day-to-day management of critical infrastructure environments. You will work with enterprise-grade hardware across AI compute, servers, storage and networks, ensuring reliability and uptime.

You’ll install, configure and maintain hardware, perform structured cabling, monitor systems, respond to incidents and document procedures, while collaborating with engineers and vendors in a

Qualifications

• Proven experience in live data centre or critical infrastructure environments.
• Strong hands-on knowledge of server hardware, structured cabling and networking.
• Experience with fibre and copper cabling installation, testing and troubleshooting.
• Familiarity with switching, routing and enterprise infrastructure environments.
• Understanding of PDUs, UPS systems and cooling infrastructure.
• Strong problem-solving capability and ability to work independently.
• Excellent communication and documentation skills.
• Customer-focused mindset with strong attention to detail.
• Working knowledge of ITIL processes and service management principles.
• Certifications such as CompTIA, ITIL or similar are highly regarded.

Responsibilities

• Install, configure and maintain data centre hardware including servers, storage systems, networking equipment and racks.
• Perform structured cabling works across copper and fibre infrastructure to industry standards.
• Support rack and stack deployments, hardware upgrades, migrations and decommissioning activities.
• Monitor systems and respond to operational alerts, incidents and service requests.
• Troubleshoot hardware, connectivity and infrastructure-related issues.
• Support high-performance compute and AI infrastructure environments.
• Maintain accurate documentation including layouts, asset registers and operational procedures.
• Conduct routine inspections across power, cooling, airflow and physical infrastructure systems.
• Follow change management and operational governance processes aligned to ITIL practices.
• Work collaboratively with engineers, vendors and operational stakeholders to ensure service reliability and uptime.

Skills

Server hardware

Structured cabling

Networking concepts

Copper/Fiber cabling installation

Switching/Routing

PDUs/UPS cooling

Problem-solving

Documentation

ITIL processes awareness

Education

CompTIA Server+

Network+

ITIL Foundation

Tools

DCIM tools

Monitoring platforms

PowerShell

Python

Job description

Sharon AI in Sydney is seeking a hands-on Data Centre Technician to join our operations team and support the day-to-day management of critical infrastructure environments. You will work with enterprise-grade hardware across AI compute, servers, storage and networks, ensuring reliability and uptime.

You’ll install, configure and maintain hardware, perform structured cabling, monitor systems, respond to incidents and document procedures, while collaborating with engineers and vendors in a