Data Centre Technician

Talent; Sydney; Vor Ort; AUD 62.000 - 82.000; Vollzeit

Zusammenfassung

Talent in Sydney seeks Data Centre Support Engineers to join our data centre operations across Bankstown and Western Sydney. This intake has 15 positions for hands-on hardware, networking and AI-assisted troubleshooting in a 24/7 environment.

Initial six-month contracts with conversion to permanent roles possible based on performance and business needs. Competitive daily rate of AUD 390 plus super, with shifts that include nights and weekends on a four-on, four-off roster.

Qualifikationen

• Approximately 1-3 years of technical support experience.
• At least 1 year of computer hardware troubleshooting and repair experience.
• At least 1 year of computer networking experience.
• Experience responding to and resolving support tickets.
• Strong attention to detail and ability to follow processes.
• Clear communication and calm problem-solving approach.
• Data centre experience is preferred.

Aufgaben

• Check racks and servers and investigate equipment that is offline.
• Troubleshoot hardware issues and replace components.
• Restart equipment following documented procedures.
• Respond to, prioritise and resolve support tickets.
• Support basic networking troubleshooting and escalate as needed.
• Use documented instructions and AI-assisted tools to guide troubleshooting.
• Follow safety and security procedures and communicate effectively with the team.

Kenntnisse

Technical support

Hardware troubleshooting

Networking experience

Ticket management

Attention to detail

Clear communication

Data centre experience

Jobbeschreibung

Data Centre Support Engineers | 15 Positions | Sydney

We’re recruiting 15 Data Centre Support Engineers to join a leading Global technology organisation’s Sydney data centre operations. This is an opportunity to develop your technical skills in a hands‑on environment, supporting server, network and AI/machine learning infrastructure.

These are initial six-month contracts, with the intention of converting successful performers to permanent employment, subject to performance and business requirements.

The role

Check racks and servers and investigate equipment that is offline.

Troubleshoot hardware issues and replace components.

Restart equipment where instructed, following documented procedures.

Respond to, prioritise and resolve support tickets.

Support basic networking troubleshooting and elevate issues where required.

Use documented instructions and AI-assisted tools to guide troubleshooting.

Follow safety and security procedures and communicate effectively with the team.

About you

Approximately 1-3 years of relevant technical support experience.

At least 1 year of computer hardware troubleshooting and repair experience.

At least 1 year of computer networking experience.

Practical experience responding to and resolving support tickets.

Strong attention to detail and the ability to follow processes accurately.

Clear communication skills and a calm approach to problem-solving.

Data centre experience is preferred.

Contract and permanent opportunity

Initial six-month contract.

Indicative contract rates of $390 per day + super, subject to agreement.

Candidates must be comfortable with the permanent salary before being submitted. Conversion is not guaranteed.

Location and roster

These are fully onsite roles across Sydney’s Bankstown and Western Sydney areas. Exact site details will be provided during onboarding.

The operation runs 24/7, including nights and weekends, generally on a four-on, four-off roster. The supplied rotation includes:

Two blocks of four day shifts, 7am-7pm.

Two blocks of four night shifts, 7pm-7am.

Two blocks of four cover shifts, 7am-3:30pm.

Four days off after every block.

Additional requirements

A valid driver’s licence and your own vehicle.

Ability to safely undertake physical tasks, including lifting equipment, bending, reaching and using ladders.

Completion of work-rights and background checks.

Compliance with site security and safety requirements, including wearing composite-toe, metal-free safety shoes.

Recruitment process and start date

The process includes technical screening followed by one or two client interviews covering technical knowledge and behavioural examples.