Data Center Technical Operations Engineer, Syd - East Dceo

Amazon Corporate Services Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Amazon seeks a Facility Engineer to oversee Data Center Engineering Operations in our Sydney data center. You will manage 24/7 shift patterns, coordinate with vendors, and ensure reliability across critical infrastructure including power, cooling, and monitoring systems.

Responsibilities include performance benchmarking, reporting, change and incident management, and collaboration with IT and facilities teams to optimize safety, efficiency and capacity while delivering excellent service.

Qualifications

• High school or equivalent diploma.
• 2+ years data center engineering experience preferred.

Responsibilities

• Participate in a 24/7 rotating shift pattern.
• Assist on-site management of contractors and vendors.
• Maintain performance benchmarks and prepare reports on critical facility operations.
• Generate Change Management requests & Incident Management tickets.
• Coordinate with DC managers and leaders to optimize plant safety and efficiency.
• Assist with installation of racks and provision of power/cooling.
• Support routine maintenance and emergency services on critical systems.

Skills

Data center operations

Vendor management

Reporting & analysis

Continuous improvement

Education

High school diploma

Job description

The Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

Responsibilities include:

• Participate in a 24/7 rotating shift pattern
• Assist for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
• Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
• Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.
• Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Contribute to documentation relevant to business & facility operations.
• Responsible for the installation of the racks and the provision of power/cooling within it's constraints.
• Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Assist in the design, implementation, commissioning and build out of new facilities.
• Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management.
• Attend and participate in regular Construction & Operational Meetings as required.
• Assist with Work Order compliance to ensure all contractual SLA’s are achieved.
• Interface with Infra Ops teams for day to day operational requirements.
• Assist in the resolution of any infrastructure engineering or services issue.
• Delivery of exceptional customer service and satisfaction.

Basic Qualifications

• High school or equivalent diploma

Preferred Qualifications

• 2+ years of data center engineering experience

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.