Data Center Technical Operations Engineer, SYD - East DCEO

Amazon; Sydney; On-site; AUD 90,000 - 150,000; Full time

Job summary

Amazon Data Center Sydney East DCEO is seeking a Data Center Technical Operations Engineer to manage engineering operations within our Sydney facility, including risk mitigation and preventive maintenance of critical infrastructure like power and cooling systems.

You will collaborate with on-site vendors, coordinate projects, maintain performance benchmarks, and generate incident and change tickets while delivering reliable service and safe, sustainable operations.

Qualifications

• High school or equivalent diploma is required.
• Experience in data center operations or facilities management is preferred.
• Knowledge of critical infrastructure components and maintenance procedures.

Responsibilities

• Participate in a 24/7 rotating shift pattern.
• Support on-site management of contractors and vendors to ensure compliance with procedures and regulations.
• Monitor performance, analyze data, and report on facility infrastructure operations and maintenance.
• Create change management requests and incident tickets for events under DCEO responsibility.
• Collaborate with IT/DC managers to coordinate projects, capacity, safety and reliability.

Skills

Data center operations

Electrical systems

Mechanical systems

Vendor management

Education

High school diploma

Job description

Data Center Technical Operations Engineer, SYD - East DCEO

Job ID: 10531292 | Amazon Corporate Services Pty Ltd

The Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

Responsibilities

• Participate in a 24/7 rotating shift pattern
• Assist for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
• Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
• Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.
• Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Contribute to documentation relevant to business & facility operations.
• Responsible for the installation of the racks and the provision of power/cooling within it's constraints.
• Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Assist in the design, implementation, commissioning and build out of new facilities.
• Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management.
• Attend and participate in regular Construction & Operational Meetings as required.
• Assist with Work Order compliance to ensure all contractual SLA’s are achieved.
• Interface with Infra Ops teams for day to day operational requirements.
• Assist in the resolution of any infrastructure engineering or services issue.
• Delivery of exceptional customer service and satisfaction.

Basic Qualifications

• High school or equivalent diploma

Preferred Qualifications

• 2+ years of data center engineering experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.