Data Center Engineering Operations Technician, AWS Data Center Engineering Operations

Amazon; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Amazon is seeking a Data Center Engineering Operations Technician for its Sydney, NSW locations. You will support maintenance and emergency service of critical electrical, mechanical, and life-safety systems to keep data centers running at peak performance.

Responsibilities include equipment rounds, rack installs, coordinating with contractors, and ensuring adherence to safety standards and local regulations. This role requires 12-hour shifts and feasible mobility around the data center.

Qualifications

• 1+ years of electrical or mechanical experience.
• Can work at heights and from ladders.
• Must be able to lift and move safely in data center environments.

Responsibilities

• Undertake and support routine maintenance and emergency service of critical systems (switch-gear, generators, UPS, PDUs, chillers, cooling towers, CRACs, building monitoring and fire systems).
• Install new rack capacity and provisioning of power/cooling.
• Manage on-site contractors and vendors per established practices and local regulations.
• Take daily operational readings of mechanical and electrical equipment during rounds.

Skills

Electrical/Mechanical experience

Height access safety

Safety-conscious

Education

High school diploma or equivalent

Electrical trade certification (Cert III/IV)

Job description

Data Center Engineering Operations Technician, AWS Data Center Engineering Operations

Job ID: 10499412 | Amazon Corporate Services Pty Ltd

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.

The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.

We are looking for Data Center Engineering Operations Technicians to join our team. In this role, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak performance.

Roles available across locations in Sydney, NSW.

Key job responsibilities

• Undertake and support management of both routine maintenance and emergency service of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, and fire systems
• Installation of new rack capacity and provisioning of power/cooling
• On-site management of contractors and vendors, ensuring all work is in accordance with established practices, procedures & local legislation
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking
• Generate change management requests & incident management tickets for all facility-related events
• Assist in the resolution of infrastructure engineering and services issues
• Troubleshoot events within internal Service Level Agreements (SLAs)
• Follow and maintain the highest safety standards and encourage a world-class safety culture

Additional Requirements

• This role involves bending, lifting 20Kgs stretching, reaching, ascending and descending ladders, stairs, and gangways safely
• Must be able to work in cramped or elevated locations while adhering to health & safety guidelines
• 24/7 shift coverage is required and includes 12-hour rotating shifts
• Due to the location of our sites, candidates should ideally possess a valid driver’s license and their own vehicle

A day in the life

At today's large-scale data centers, you will be involved in:

• Work schedule changes depending on specific site needs.
• Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA)
• Perform rack installs, rack decommissioning, and facility management
• Provide operational readings and key performance indicators to make sure uptime is maintained
• On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 1+ years of electrical or mechanical experience
• High school diploma or equivalent
• Can work at heights and from ladders

Preferred Qualifications

• Knowledge of mechanical, electrical, and controls systems for critical infrastructures
• Knowledge of concepts and interaction of service management systems (problem and change)
• Experience prioritizing and delivering projects on time in a fast-moving environment
• Electrical or mechanical trade certification (Cert III/IV) or relevant tertiary qualification

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.