Data Center -Shift Technician, Electrical

CBRE Group, Inc.; Sydney; Presencial; AUD 80.000 - 110.000; Jornada completa

Descripción de la vacante

CBRE Group, Inc. is seeking a Data Center Technician to deliver maintenance and service excellence within client environments. The role emphasizes safety, upholding uptime, and proactive issue resolution across critical electrical and mechanical systems.

Responsibilities include routine preventative maintenance, monitoring of BMS, reporting, and coordination with contractors. The position requires rotation shifts and on-site work at a data center in Sydney, Australia.

Formación

• Must understand safety code requirements for service delivery.
• 3–4 years experience maintaining critical & temperature-controlled environments.
• Knowledge of electrical and mechanical systems in data centers (UPS, PDU, switchgear, generators, etc.).
• Experience with maintenance scheduling and subcontractor supervision.
• Familiarity with CMMS and BMS systems.

Responsabilidades

• Carry out routine maintenance on HV/LV distribution, HVAC, and related equipment.
• Monitor building management systems and alarm conditions.
• Record and report service/incident details accurately and timely.
• Escalate issues and coordinate with supervisors during outages.
• Manage contractors to ensure high standards and adherence to SLAs.

Conocimientos

Safety compliance

Electrical systems knowledge

CMMS experience

BMS systems knowledge

Subcontractor management

Ticketing tools

Educación

Certificate III Electrotechnology Electrical

NSW Electrical License

Herramientas

CMMS

BMS

HVAC systems software

Descripción del empleo

As a CBRE Data Center Technician, To provide exceptional customer service and comprehensive Maintenance services to the client and the contract. In order to be successful in the role it is key that the Shift Technicians understands procedures, processes and operates them to the required standards

Required to work on Shift 12 hours rotating

• 2 days/2 nights
• 4 days off , 5 on
• 2 days/3 nights
• 5 days off & repeat subsequently 5 on 3 days, 2 nights
• 5 day off > 4 on
• 2days/2nights
• 4 days off
• Static site support - only to 1 Data Center's client

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do:

Operational

• Responsible for ensuring that maintenance activities within the buildings are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria
• Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently
• Carry out routine planned preventative maintenance tasks as required within and across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system’s work orders
• Monitor BMS for running and alarm conditions when required
• Building walk-rounds, taking meter readings from UPS, PDU’s and other electrical equipment to monitor capacity
• Investigate faults, identify root causes and effect remedies
• Prepare accurate /timely service/incident reports as required
• Ensure corrective / repair works are carried out in accordance with current regulations
• Assist when/where required with equipment installation works and asset data capture
• Participate in emergency call out roster providing cover for weekend and team member absences, as required
• Develop a comprehensive understanding of the building(s) infrastructure and their layouts, functions and complexities
• Deliver effective communication through advice, review, leadership and direct contribution to team meetings, briefings, correspondence, monthly and ad-hoc reporting, as appropriate
• Be a point of contact during significant events or multi-discipline technical escalations occurring within the specified sites
• As necessary, participate in any business continuity plans the team may be involved in
• Ensure data centre operations and CBRE business policies and processes are complied with at your sites i.e. effectively communicated, implemented and adhered to within the contract
• Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Ensuring contractually agreed SLA’s and KPI’s within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence
• Manage contractors/suppliers to insure maintenance, repairs, and operations are to a high standard and in line with maintenance agreements/SLAs
• Promote and maintaining the core Values of CBRE and ensure the professional image of CBRE is presented onsite all times
• Manage other tasks as directed by the client
• Escalate relevant matters to superiors as soon as practically possible
• Provide relief to the Shift Lead during their absence

People

• Culture carrier and promotes best practice
• Customer Relationship Management - Maintain positive relationship with the Clients/Customers
• Hold team members accountable to performance standards, managing, understanding and addressing any underperformance appropriately
• Participate in work related team meetings and activities as required
• Actively promote teamwork within the team, contract and business

Quality and Safety

• QHSE - Responsible for administrative tasks related to QHSE
• Reporting and management of work management system
• Logging hazards & customer feedback on the QHSE Management Portal
• Maintaining compliance with all mandatory training

Others

• Receiving supplier quotes and uploading onto the internal system for client approval
• Constantly improve quality, service, and efficiency
• Process improvement
• Being a person who can be turned to for expert knowledge, advice, or reliable performance, especially in a crucial situation

What You’ll Need:

Experience, Knowledge, Skills and Abilities

• Must understand all the associated safety code related requirements relative to providing the service. Experience with Health & Safety Risk Assessments and Control Measures
• 3-4 years Experience of maintaining critical & temperature control conditioned environments
• Detailed understanding and experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers).
• Prior exposure to maintenance scheduling and subcontractor management and supervision
• Strong understanding of ticketing or workflow management systems and tools
• Experience of managing escalation and emergency issues
• NSW Electrical License & completed Certificate III Electrotechnology Electrical
• Good building services knowledge
• Working knowledge of “Permit to work” systems
• Understand and interpret technical drawings / processes
• Experience of CMMS and BMS systems
• Australian Citizen - to support requirement for NV1 vetting security clearance