Data Center Operations & Reliability Lead

Amazon Web Services (Aws); Victoria; On-site; AUD 140,000 - 210,000; Full time

Job summary

Amazon Corporate Services Pty Ltd in Australia seeks a Data Center Area Manager to lead technical resources for data center operations. You will oversee critical infrastructure, drive reliability, and manage on-site teams to maintain uptime and cost efficiency.

The role requires experience managing large-scale engineering services and a strong focus on meeting SLAs in mission-critical environments.

Qualifications

• 2+ years of people management and team development experience.
• 5+ years of engineering work managing large-scale services.
• Experience in operating a mission-critical team or product.
• High school or equivalent.

Responsibilities

• Oversee all aspects of the data center's critical physical infrastructure and ensure high quality work without impacting customers.
• Manage teams of 24x7 engineering technicians across career stages.
• Lead improvement projects from conception to completion and coordinate with support teams.
• Coordinate daily with third-party vendors to ensure SLA adherence.
• Manage operations budget and expenditures effectively.
• Serve as after-hours on-call Data Center Facility Manager for regional data centers.
• Respond to issues, lead investigations, mitigation, and recovery.

Skills

People management

Engineering leadership

SLA management

Mission-critical operations

Data center operations

Education

Bachelor's degree in Electrical/Mechanical Engineering

Job description

Amazon Corporate Services Pty Ltd in Australia seeks a Data Center Area Manager to lead technical resources for data center operations. You will oversee critical infrastructure, drive reliability, and manage on-site teams to maintain uptime and cost efficiency.

The role requires experience managing large-scale engineering services and a strong focus on meeting SLAs in mission-critical environments.