Data App Support Engineer: Azure/SQL & Power BI (Hybrid)

Perpetual; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Work from anywhere in Australia (up to

one month each year

Job summary

Perpetual Digital is hiring an Application Support Engineer to maintain reliable software applications for Perpetual Digital customers. The role is based in Melbourne or Sydney, with a hybrid working arrangement and potential after-hours support for critical incidents.

You will monitor applications, resolve incidents, and collaborate with engineering, consulting teams, users, customers, vendors and service providers.

Qualifications

• Bachelor’s degree in computer science, information technology or related field.
• At least 3 years of experience supporting and developing data-focused applications.
• Experience with Angular, .NET, Microsoft SQL, Databricks and data integration technologies.
• Experience using Power BI or similar reporting/visualisation tools.
• Knowledge of Azure data services (Azure SQL Database, Azure Data Factory) and ETL concepts.
• Familiarity with IT service management practices and related tools.

Responsibilities

• Resolve production incidents within SLAs, coordinating with users and technical teams.
• Monitor applications and batch processes for availability and performance.
• Plan system or process enhancements within security and service management controls.
• Improve performance, scalability, security, and maintainability of applications.
• Contribute to enhancement projects and development process improvements.
• Maintain documentation and guide junior/offshore team members.

Skills

Data-focused applications

Azure

SQL

Power BI

Angular

.NET

Databricks

IT service management

ServiceNow

JIRA

Troubleshooting

Communication

Education

Bachelor’s degree in Computer Science/IT or related field

Tools

ServiceNow

JIRA

Job description

Perpetual Digital is hiring an Application Support Engineer to maintain reliable software applications for Perpetual Digital customers. The role is based in Melbourne or Sydney, with a hybrid working arrangement and potential after-hours support for critical incidents.

You will monitor applications, resolve incidents, and collaborate with engineering, consulting teams, users, customers, vendors and service providers.