D365 CRM Test Analyst

Avant Mutual Group; Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

Avant Mutual Group in Sydney's CBD is seeking an experienced Dynamics 365 Test Analyst on a fixed-term contract to ensure the Dynamics 365 CRM, Power Platform, and connected systems deliver reliable experiences.

In an Agile team, you’ll translate business requirements into risk-based test coverage, design manual tests, manage defects in Azure DevOps, and support UAT and release readiness with developers and stakeholders.

Qualifications

• Experienced in testing Microsoft Dynamics 365 CRM and/or Power Platform.
• Ability to test complex business processes, integrations and data flows.
• Strong manual test design and risk-based testing understanding.
• Experience across functional, integration, regression, end-to-end and UAT testing.
• Defect management and investigation skills.
• Familiarity with Azure DevOps Test Plans/Boards.
• Ability to test APIs and integrations (Postman).
• Autonomous in a small Agile team.
• Clear communication of quality risks and recommendations.
• Experience in regulated or data-sensitive environments an advantage.

Responsibilities

• Plan, design and execute manual testing across Dynamics 365 CRM, Power Platform and integrated systems
• Develop risk-based test scenarios and cases covering functional, regression, integration, exploratory, end-to-end and smoke testing
• Test model-driven apps, forms, views, business rules, workflows, security roles, plugins and APIs
• Translate requirements and acceptance criteria into test coverage
• Identify, document and manage defects through resolution
• Use Azure DevOps Test Plans and Boards for traceability
• Support UAT through scenario prep and data management
• Provide guidance on quality risks and release readiness
• Support release testing and post-deployment verification
• Champion quality mindset and continuous improvement

Skills

Dynamics 365 testing

Power Platform testing

Manual testing

Test design

UAT testing

Azure DevOps

APIs testing

Stakeholder collaboration

Risk-based testing

Quality advocacy

Tools

Azure DevOps

Postman

Dynamics 365

Job description

Fixed Term Contract until 30 June 2027| Hybrid Sydney CBD | Dynamics 365

Help ensure our Dynamics 365 platform delivers reliable, high-quality experiences for our people and customers.

We are looking for an experienced Dynamics 365 Test Analyst to take ownership of manual testing across our Dynamics 365 CRM platform, Power Platform and connected systems.

Working within a collaborative Agile delivery team, you’ll be involved from early requirements and solution discussions through to testing, defect resolution, UAT and release. You’ll translate business requirements and user journeys into practical, risk-based testing that gives the team confidence to release.

This is a great opportunity for someone who enjoys being hands‑on, working autonomously and partnering closely with developers, product stakeholders, business SMEs and automation specialists.

Key activities:

• Plan, design and execute manual testing across Dynamics 365 CRM, Power Platform and integrated systems
• Develop risk-based test scenarios and cases covering functional, regression, integration, exploratory, end-to-end and smoke testing
• Test model-driven applications, forms, views, business rules, workflows, security roles, plugins, APIs and integrations
• Translate business requirements, user stories and acceptance criteria into meaningful test coverage
• Identify, document and manage defects through investigation, retesting and resolution
• Use Azure DevOps Test Plans and Boards to maintain test execution, defect and requirements traceability
• Support business SMEs through User Acceptance Testing, including scenario preparation, test data and issue triage
• Provide clear advice on quality risks, test coverage and release readiness
• Support release testing, post-deployment verification and urgent fixes
• Champion a strong quality mindset and continuous improvement across the delivery lifecycle

Skills and experience required:

You’ll be an experienced manual Test Analyst who understands that quality is more than executing test cases. You’ll be comfortable questioning requirements, identifying risk and working with both technical and non-technical stakeholders to deliver the right outcome.

• Strong hands‑on experience testing Microsoft Dynamics 365 CRM and/or Power Platform
• Experience testing complex business processes, integrations, data flows and role-based access
• Strong manual test design skills and a practical understanding of risk-based testing
• Experience across functional, integration, regression, exploratory, end-to-end and UAT testing
• Strong defect management and investigation skills
• Experience with Azure DevOps Test Plans, Boards and work items, or comparable tools
• The ability to test APIs and integrations, with exposure to tools such as Postman
• Confidence working autonomously within a small Agile delivery team
• Strong communication skills and the ability to explain quality risks and recommendations clearly
• A collaborative approach and genuine commitment to shared ownership of quality
• Experience in a regulated or data-sensitive environment, Microsoft Dynamics 365/Power Platform certifications or ISTQB certification would be an advantage.

About Avant

Avant is Australia’s leading medical defence organisation, proudly supporting medical professionals for over 130 years. With more than 90,000 members, including health practitioners and medical students across every state and territory, we provide trusted, market‑leading products and services tailored to their professional, personal, and practice needs.

If you’re an experienced Dynamics 365 Test Analyst who enjoys getting into the detail, solving problems and helping teams deliver with confidence, we’d love to hear from you.