Cyber Support Officer

State Government of Victoria, Australia; City of Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

The Cyber Security and Digital Resilience Division of the Victorian Government seeks a proactive Cyber Support Officer in Melbourne. You will provide essential coordination and business support to the Capability and Risk Branch, helping to plan, govern, monitor performance and engage with stakeholders across departments and agencies.

You will coordinate meetings, maintain records and documentation, support reporting processes, and contribute to governance and issue resolution.

Qualifications

• Experience coordinating governance and reporting within a government or large organisation.
• Strong administrative and organisational skills with the ability to manage multiple tasks.
• Excellent written communication and documentation skills.
• High attention to detail and sound judgement in fast-paced environments.
• Ability to build productive working relationships with stakeholders across departments.
• Awareness of governance, risk, and assurance concepts.

Responsibilities

• Provide coordination and administrative support across planning, governance, reporting, risk and stakeholder engagement activities.
• Coordinate meetings, workshops and stakeholder engagement activities, including scheduling, agendas, papers, minutes and action tracking.
• Maintain records, registers, documentation and information repositories to support accountability and effective information management.
• Support the preparation, quality assurance and distribution of reports, briefs, presentations, governance papers and other business documentation.
• Support engagement and coordination activities involving Victorian Government departments, agencies and other stakeholders.
• Identify and escalate issues, risks and dependencies in a timely manner and contribute to practical solutions.
• Produce high-quality written communications and documentation that support informed decision-making.
• Other duties as directed that are consistent with a position of this grade and skills requirement.

Skills

Coordination

Administrative skills

Written communication

Attention to detail

Stakeholder engagement

Governance knowledge

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 12552

About Us
The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

The Cyber Security and Digital Resilience Division
The Cyber Security and Digital Resilience Division (CSDRD) is responsible for leading and overseeing government’s digital resilience, and preparedness and response to cyber security risks, including:

• Leading the Victorian Government’s cyber security operations
• Working with departments and agencies to continue to build the Victorian Government’s cyber security resilience capability
• Working with departments and agencies to improve the protection of data assets across the Victorian Public Sector
• Shaping whole of government governance arrangements, developing best practice, and providing assurance about the management of cyber security and data protection risks
• Improving the resilience of Victoria’s telecommunications infrastructure to support digital resilience and inclusion

About the role

As the Cyber Support Officer, you will provide essential coordination and business support to the Capability and Risk Branch. You will support the Division’s strategic planning, governance, performance monitoring, reporting and stakeholder engagement activities, helping to ensure divisional priorities are effectively coordinated and implemented.

Working closely with the Senior Manager, Strategy and Partnerships and stakeholders across Victorian Government departments and agencies, you will coordinate meetings and engagement activities, maintain records and documentation including strategy implementation and governance, support reporting processes and follow-up actions, and provide practical support across planning and program activities.

The role contributes to timely reporting, effective governance processes and strong administrative discipline, enabling senior staff to focus on strategic oversight, partnership management and issue resolution.

This role will suit a proactive and organised person with strong coordination, administrative and writing skills, excellent attention to detail, sound judgement and the ability to build productive working relationships in a fast-paced government environment.

• Provide coordination and administrative support across planning, governance, reporting, risk and stakeholder engagement activities.
• Coordinate meetings, workshops and stakeholder engagement activities, including scheduling, agendas, papers, minutes and action tracking.
• Maintain records, registers, documentation and information repositories to support accountability and effective information management.
• Support the preparation, quality assurance and distribution of reports, briefs, presentations, governance papers and other business documentation.
• Support engagement and coordination activities involving Victorian Government departments, agencies and other stakeholders.
• Identify and escalat[e] issues, risks and dependencies in a timely manner and contribute to practical solutions.
• Produce high-quality written communications and documentation that support informed decision-making.
• Other duties as directed that are consistent with a position of this grade and skills requirement.

Other relevant information:
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred candidates willbe requiredto complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy whichstrongly recommendsall DGS employees be fully vaccinated.

DGS actively promotes diversity,inclusionand an equalopportunityworkplace.All roles at DGS can be worked flexibly, however it may differ from role to role.

Applications close Thursday 15 October 2026 at 11.59pm